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Genesys PureCloud VS Knowmax

Compare Genesys PureCloud VS Knowmax and see what are their differences

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Genesys PureCloud logo Genesys PureCloud

Utilities, Application Utilities, and Contact Management

Knowmax logo Knowmax

Knowledge Management Software, A System To Deliver Seamless Customer Experience Across Assisted & Digital Channels
  • Genesys PureCloud Landing page
    Landing page //
    2023-07-25
  • Knowmax Landing page
    Landing page //
    2023-09-04

Genesys PureCloud

Website
appfoundry.genesys.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Knowmax

Website
knowmax.ai
Pricing URL
Official Knowmax Pricing
$ Details
Free Trial $14.99 / Monthly (The price is per user per module)
Platforms
Windows Mac OSX Linux Google Chrome
Edit details

Genesys PureCloud features and specs

No features have been listed yet.

Knowmax features and specs

  • Free Trial: 14-day free trial, no credit card required
  • Demo: Yes
  • Integrations: Designed to Integrate Seamlessly with Your Favorite Tools
  • Easy to Set-up and use: Yes
  • Analytics and Reporting: Analytics and dashboard provide insight of your team activities
  • Clean UI: Simple and intuitive user interface for rapid and accurate search
  • Clean UI: Drag & Drop Interface
  • Clean UI: Easy to use and navigate, Modern Wiki Editor, Questions and Answers
  • Analytics and Reporting: The practice manager will receive full statistics on the practice’s performance.
  • Knowledge Management: Yes
  • Knowledge Base: Yes

Genesys PureCloud videos

+ Add

Genesys PureCloud User Training

Knowmax videos

No Knowmax videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Genesys PureCloud and Knowmax)

Genesys PureCloud

Knowmax

Customer Support
100 100%
Customer Support
0% 0
Communication
44 44%
Communication
56% 56
Phone System
34 34%
Phone System
66% 66
Enterprise Communication
100 100%
Enterprise Communication
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Genesys PureCloud and Knowmax

Genesys PureCloud Reviews

We have no reviews of Genesys PureCloud yet.
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Knowmax Reviews

15 Best Learning Management Systems (LMS of the Year 2020)
It also helps in the overall learning curve and helps improve time to proficiency for agents while they’re operational. Knowmax primarily consists of modules such as decision trees, visual how-to guides along with training, learning & assessment components.
Source: www.softwaretestinghelp.com

What are some alternatives?

When comparing Genesys PureCloud and Knowmax, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Neodove - NeoDove is the most powerful sales enablement tool for managing your calling team and empowering your team to succeed with game-based incentive programs.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Novanet (C3) - Novanet (C3) provides a cloud-based contact center, inbound call center, customer support, and outbound dialer applications.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

uContact - uContact is an contact center solution that includes ACD, recording, dialers, CRM, WFM, quality, call reporting, live monitoring, IVR, SMS, web chat with audio and video, gamification and many others features.

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