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Genesys PureCloud VS 8x8 Cloud Contact Center

Compare Genesys PureCloud VS 8x8 Cloud Contact Center and see what are their differences

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Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
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Genesys PureCloud logo Genesys PureCloud

Utilities, Application Utilities, and Contact Management

8x8 Cloud Contact Center logo 8x8 Cloud Contact Center

8x8 Cloud Contact Center is a VoIP call center solution.
  • Genesys PureCloud Landing page
    Landing page //
    2023-07-25
  • 8x8 Cloud Contact Center Landing page
    Landing page //
    2023-03-23

Genesys PureCloud videos

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Genesys PureCloud User Training

8x8 Cloud Contact Center videos

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Category Popularity

0-100% (relative to Genesys PureCloud and 8x8 Cloud Contact Center)

Genesys PureCloud

8x8 Cloud Contact Center

Customer Support
100 100%
Customer Support
0% 0
Communication
24 24%
Communication
76% 76
VoIP
0 0%
VoIP
100% 100
Enterprise Communication
24 24%
Enterprise Communication
76% 76

User comments

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What are some alternatives?

When comparing Genesys PureCloud and 8x8 Cloud Contact Center, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Five9 - Five9 provides cloud-based call center software for sales, marketing and support.

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Aircall - Aircall is a call center software of a new generation designed for fast growing companies. Setup instantly and integrates to your CRMs

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

RingCentral - RingCentral is the leading provider of cloud-based communications and collaboration solutions for small business and enterprise companies

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