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Desk365 VS Halp for Microsoft Teams

Compare Desk365 VS Halp for Microsoft Teams and see what are their differences

EcholoN
Holistic service management: service, support + customer care. From Ticketing to Helpdesk, Service Desk, ITSM to Enterprise Service Management featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Desk365 logo Desk365

Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.

Halp for Microsoft Teams logo Halp for Microsoft Teams

An internal help desk built into Teams
  • Desk365 Landing page
    Landing page //
    2023-10-31

Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you support customers through channels like Microsoft Teams, Email, Web Forms/Widgets, Web Portal and more. Desk365 can easily be configured to work as your internal IT support desk as well.

Desk365 is free for up to 3 active agents.

  • Halp for Microsoft Teams Landing page
    Landing page //
    2023-08-25

Desk365

Website
desk365.io
Pricing URL
Official Desk365 Pricing
$ Details
freemium $10.0 / Monthly (All Inclusive Plan)
Platforms
Web Microsoft Teams Android iOS Cloud
Edit details

Halp for Microsoft Teams

Website
halp.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Desk365 features and specs

  • Create tickets from MS Teams: Yes
  • Send surveys from Teams: Yes
  • Get SLA notification in Teams: Yes

Halp for Microsoft Teams features and specs

No features have been listed yet.

Desk365 videos

+ Add

How To: Create tickets from Microsoft Teams messages

More videos:

  • Tutorial - How To: Configure SLAs and apply them to tickets

Halp for Microsoft Teams videos

+ Add

Halp for Microsoft Teams | Installation and making a ticket

More videos:

  • Review - Halp for Microsoft Teams | Installing Halp to Teams

Category Popularity

0-100% (relative to Desk365 and Halp for Microsoft Teams)

Desk365

Halp for Microsoft Teams

Customer Support
51 51%
Customer Support
49% 49
Help Desk And Ticketing
48 48%
Help Desk And Ticketing
52% 52
Productivity
0 0%
Productivity
100% 100
CRM
100 100%
CRM
0% 0

User comments

Share your experience with using Desk365 and Halp for Microsoft Teams. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Halp for Microsoft Teams seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Desk365 mentions (0)

We have not tracked any mentions of Desk365 yet. Tracking of Desk365 recommendations started around Sep 2021.

Halp for Microsoft Teams mentions (1)

  • Help desk BOT for teams to create issue in Jira
    Just use Halp, Atlassian bought them a while back. Conversational ticketing through Teams, with integration with the full ITSM if needed, or a lite weight one within Teams https://halp.com/halp-integrations/microsoft-teams unless you want to learn it for the sake of learning bots. Source: over 2 years ago

What are some alternatives?

When comparing Desk365 and Halp for Microsoft Teams, you can also consider the following products

Roby - Refreshingly simple helpdesk for Slack & Teams users

Halp - Slack-first ticketing for internal helpdesk

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

Slack Jira Integration - Easily keep issues moving right from Slack

ClearFeed - ClearFeed is a conversational Support platform for Slack and MS Teams

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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