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Desk365 VS Sidequest for Slack

Compare Desk365 VS Sidequest for Slack and see what are their differences

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Desk365 logo Desk365

Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.

Sidequest for Slack logo Sidequest for Slack

Create and track personal or support team tasks, 100% inside Slack.
  • Desk365 Landing page
    Landing page //
    2023-10-31

Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you support customers through channels like Microsoft Teams, Email, Web Forms/Widgets, Web Portal and more. Desk365 can easily be configured to work as your internal IT support desk as well.

Desk365 is free for up to 3 active agents.

  • Sidequest for Slack Landing page
    Landing page //
    2021-11-03

Sidequest creates helpdesks and task ticket queues entirely inside Slack, combining the best features of helpdesk systems and modern task managers.

Desk365

Website
desk365.io
Pricing URL
Official Desk365 Pricing
$ Details
freemium $10.0 / Monthly (All Inclusive Plan)
Platforms
Web Microsoft Teams Android iOS Cloud
Release Date
-
Edit details

Sidequest for Slack

Website
getsidequest.app
Pricing URL
Official Sidequest for Slack Pricing
$ Details
paid Free Trial
Platforms
Browser Windows Android iOS Web Mac OSX Linux Cross Platform Slack
Release Date
2020 August
Edit details

Desk365 features and specs

  • Create tickets from MS Teams: Yes
  • Send surveys from Teams: Yes
  • Get SLA notification in Teams: Yes

Sidequest for Slack features and specs

No features have been listed yet.

Desk365 videos

+ Add

How To: Create tickets from Microsoft Teams messages

More videos:

  • Tutorial - How To: Configure SLAs and apply them to tickets

Sidequest for Slack videos

+ Add

Sidequest for Slack in 10 Minutes

Category Popularity

0-100% (relative to Desk365 and Sidequest for Slack)

Desk365

Sidequest for Slack

Customer Support
58 58%
Customer Support
42% 42
Project Management
0 0%
Project Management
100% 100
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
Task Management
0 0%
Task Management
100% 100

User comments

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What are some alternatives?

When comparing Desk365 and Sidequest for Slack, you can also consider the following products

Halp for Microsoft Teams - An internal help desk built into Teams

Halp - Slack-first ticketing for internal helpdesk

Roby - Refreshingly simple helpdesk for Slack & Teams users

Asana - Asana project management is an effort to re-imagine how we work together, through modern productivity software. Fast and versatile, Asana helps individuals and groups get more done.

Slack Jira Integration - Easily keep issues moving right from Slack

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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