Desk365
Halp for Microsoft Teams
Roby
Sidequest for Slack
Halp
Slack Jira Integration
Freshdesk
ClearFeed
Syncro
Atera
NinjaOne
ConnectWise Automate
Kaseya VSA
RepairDesk
RepairShopr
HeartbeatRM
Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you support customers through channels like Microsoft Teams, Email, Web Forms/Widgets, Web Portal and more. Desk365 can easily be configured to work as your internal IT support desk as well.
Desk365 is free for up to 3 active agents.
Desk365 SyncroNo features have been listed yet.
Based on our record, Syncro seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Check out syncromsp.com It works wonders for us. You can set up auto ticket rules based on rules so if you get your voicemails via email, you can forward them to synco and it'll generate tickets. It's got everything else you're asking for too including teams, hippa compliance. Pricing is per technician and not per device, so very affordable. It offers a lot for the price. Source: over 2 years ago
I'm the developer of an open-source project called Remotely (https://github.com/lucent-sea/remotely). I'm also an ex-employee of Syncro (https://syncromsp.com/). This post is a request for help to convince Syncro to relinquish any claims they may have over my project, due to ambiguous language in their employment contract. Source: over 2 years ago
Not everyone is glued to the FB, and being a B2B vendor, perhaps it's time to consider bringing forums/community under syncromsp.com domain? Source: over 2 years ago
I currently don't use a RMM but some of my friends use Syncro. https://syncromsp.com/ and love it. Not sure if it fits your needs or not but worth a look. Source: over 2 years ago
Syncromsp.com - You can add devices without the agent. Source: almost 3 years ago
Halp for Microsoft Teams - An internal help desk built into Teams
Atera - Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster.
Roby - Refreshingly simple helpdesk for Slack & Teams users
NinjaOne - NinjaOne (Formerly NinjaRMM) provides remote monitoring and management software that combines powerful functionality with a fast, modern UI. Easily remediate IT issues, automate common tasks, and support end-users with powerful IT management tools.
Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.
ConnectWise Automate - Solve IT Problems with ConnectWise Automate, Remote Monitoring and Remote Management Software. Visit to boost the effectiveness of your IT teams.Try ConnectWise Automate .