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Desk365 VS Roby

Compare Desk365 VS Roby and see what are their differences

Atera
Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Desk365 logo Desk365

Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.

Roby logo Roby

Refreshingly simple helpdesk for Slack & Teams users
  • Desk365 Landing page
    Landing page //
    2023-10-31

Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you support customers through channels like Microsoft Teams, Email, Web Forms/Widgets, Web Portal and more. Desk365 can easily be configured to work as your internal IT support desk as well.

Desk365 is free for up to 3 active agents.

  • Roby Landing page
    Landing page //
    2023-10-14

Meet Roby - a refreshingly simple alternative to complex ticketing systems for those looking to streamline internal support. Submit, resolve, and automate IT issues, HR questions, and more without leaving Slack or Teams.

Desk365

Website
desk365.io
Pricing URL
Official Desk365 Pricing
$ Details
freemium $10.0 / Monthly (All Inclusive Plan)
Platforms
Web Microsoft Teams Android iOS Cloud
Edit details

Roby

Website
tellroby.com
Pricing URL
Official Roby Pricing
$ Details
freemium $8.0 / Monthly (Friend Plan )
Platforms
Microsoft Teams Slack
Edit details

Desk365 features and specs

  • Create tickets from MS Teams: Yes
  • Send surveys from Teams: Yes
  • Get SLA notification in Teams: Yes

Roby features and specs

No features have been listed yet.

Desk365 videos

+ Add

How To: Create tickets from Microsoft Teams messages

More videos:

  • Tutorial - How To: Configure SLAs and apply them to tickets

Roby videos

+ Add

Toar and Roby 'Heavy Duty' Review -- Waxy

More videos:

  • Review - Toar and Roby 'The Original' Review -- My First Indonesian Pomade
  • Review - Toar and Roby 'Executive Slick' Review - Straight Petrolatum

Category Popularity

0-100% (relative to Desk365 and Roby)

Desk365

Roby

Customer Support
46 46%
Customer Support
54% 54
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
Help Desk
37 37%
Help Desk
63% 63
CRM
100 100%
CRM
0% 0

User comments

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What are some alternatives?

When comparing Desk365 and Roby, you can also consider the following products

Halp for Microsoft Teams - An internal help desk built into Teams

Halp - Slack-first ticketing for internal helpdesk

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

Labidesk - LabiDesk is all-in-one help desk software for Omni Channel Support: Shared Email Inbox, Ticketing System, HelpWidget, Knowledge Base, Live Chat. Assist, Engage and Sell to your customers!

Slack Jira Integration - Easily keep issues moving right from Slack

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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