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Desk365 VS Halp

Compare Desk365 VS Halp and see what are their differences

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Desk365 logo Desk365

Conversational ticketing for the Microsoft 365 workplace, with Microsoft Teams, Email and more. Get started today with the free plan.

Halp logo Halp

Slack-first ticketing for internal helpdesk
  • Desk365 Landing page
    Landing page //
    2023-10-31

Desk365 is a cloud-based modern helpdesk for the Microsoft 365 workplace that lets you support customers through channels like Microsoft Teams, Email, Web Forms/Widgets, Web Portal and more. Desk365 can easily be configured to work as your internal IT support desk as well.

Desk365 is free for up to 3 active agents.

  • Halp Landing page
    Landing page //
    2023-10-05

Desk365

Website
desk365.io
Pricing URL
Official Desk365 Pricing
$ Details
freemium $10.0 / Monthly (All Inclusive Plan)
Platforms
Web Microsoft Teams Android iOS Cloud
Edit details

Halp

Website
halp.com
Pricing URL
-
$ Details
-
Platforms
-
Edit details

Desk365 features and specs

  • Create tickets from MS Teams: Yes
  • Send surveys from Teams: Yes
  • Get SLA notification in Teams: Yes

Halp features and specs

No features have been listed yet.

Desk365 videos

+ Add

How To: Create tickets from Microsoft Teams messages

More videos:

  • Tutorial - How To: Configure SLAs and apply them to tickets

Halp videos

+ Add

Halp | Jira Slack Integration

More videos:

  • Review - Halp | Introducing Halp
  • Review - GOING TO THE WORST REVIEWED NAIL SALON IN MY CITY....halp

Category Popularity

0-100% (relative to Desk365 and Halp)

Desk365

Halp

Customer Support
26 26%
Customer Support
74% 74
Help Desk And Ticketing
100 100%
Help Desk And Ticketing
0% 0
CRM
19 19%
CRM
81% 81
Help Desk
17 17%
Help Desk
83% 83

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Desk365 and Halp

Desk365 Reviews

We have no reviews of Desk365 yet.
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Halp Reviews

Running an Internal Helpdesk inside Slack
The results are apparent regarding who won. Keeping in view all the comparisons made above, the best Slack Support Ticket Extension is Sidequest. Although it is new in the market, Sidequest has impressed many people due to its features and incredibly inexpensive subscription. It is 100% inside Slack, and so users do not have to download any other external apps. Sidequest...
Source: medium.com

What are some alternatives?

When comparing Desk365 and Halp, you can also consider the following products

Halp for Microsoft Teams - An internal help desk built into Teams

Roby - Refreshingly simple helpdesk for Slack & Teams users

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Sidequest for Slack - Create and track personal or support team tasks, 100% inside Slack.

Slack Jira Integration - Easily keep issues moving right from Slack

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

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