Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Roam Research
Obsidian.md
Logseq
Notion
Evernote
Joplin
Workflowy
RemNote
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Zoho Desk Roam ResearchNo features have been listed yet.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Roam Research seems to be a lot more popular than Zoho Desk. While we know about 101 links to Roam Research, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Many of my cards include links back to my notes in https://roamresearch.com/. Source: 6 months ago
Popper's criterion in a vacuum could seem to be exclusionary, but his philosophy of science involves his underrated idea of evolutionary epistemology. That all theories, seemingly pseudoscientific and the rest, compete to explain something, testable or not. Explanation is the most fundamental aspect, the rival statements compete to solve some problem in terms of how and why. Read Popper's Ch. 1. Conjectural... - Source: Hacker News / 11 months ago
Other tools I use: Superhuman for Email, Akiflow for tasks and calendar, Roam for notes/PKB, and one sec to reduce opening distracting apps. Source: 12 months ago
That link would be https://roamresearch.com. - Source: Hacker News / 12 months ago
Also glasp.co and https://roamresearch.com/ look interesting. I haven't tried them yet. Source: about 1 year ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Obsidian.md - A second brain, for you, forever. Obsidian is a powerful knowledge base that works on top of a local folder of plain text Markdown files.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
Logseq - Logseq is a local-first, non-linear, outliner notebook for organizing and sharing your personal knowledge base.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Notion - All-in-one workspace. One tool for your whole team. Write, plan, and get organized.
