Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
As someone who is often creating new pages, Netlify's preview makes the review process easier. You can also use the generated URL from Netlify's preview to run an SEO audit prior to going live. This is very useful for spotting bugs or broken redirects.
Based on our record, Netlify seems to be a lot more popular than Zoho Desk. While we know about 105 links to Netlify, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk โ Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
We are so excited to team up with Netlify to bring you our next DEV challenge. This Challenge is all about dynamic and high-performance digital experiences, across any framework! - Source: dev.to / 6 days ago
Wait as the Netlify CI/CD robots work their magic to build and push my updated blog site with the shiny new post to the open internet. - Source: dev.to / 29 days ago
Forwarding: Forward or mask a domain to the Drive URL using services like netlify. - Source: dev.to / 4 months ago
The site is deployed to Netlify. There's really nothing special to share about that since Netlify makes the deployment super easy. A quirk of Hugo on Netlify means that I do need to specify the Hugo version as an environment variable but otherwise the deployment just works. One specific requirement of my site is to override the default Hugo build method to include the -F or --buildFuture flag because my events are... - Source: dev.to / 5 months ago
Cons are that it might be a bit heavy hitting for a simple website. You may find there to be a cost to host it, whereas using a static site generator will allow you to use the free tier on netlify.com. SSG's are easier to use and less work to do, including less security to worry about. Source: 7 months ago
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