Zoho Desk VS Amazon CloudFront

Zoho Desk Reviews

1. Neha

   | Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy

   | CXO at Filter Publications | almost 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya

   | Co-Founder at SMBCon | almost 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Amazon CloudFront Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

Amazon CloudFront mentions (68)

• Secure Pattern for Deploying WASM on S3

  The main stars for deploying WASM on S3 are CloudFront and of course S3. Those two services will do the heavy lifting with our compiled WASM distribution. - Source: dev.to / 10 days ago

• How I - well, AWS WAF and CloudFront - saved the day for my client

  CloudFront is a managed Content-Delivery Network (CDN). That is to say, it makes it possible to serve cached content (or not) from locations close to clients. - Source: dev.to / 2 months ago

• A Ride Through Optimising Legacy Spring Boot Services For High Throughput

  Add cache and edge servers to avoid unnecessary service load when possible (e.g.: cloudfront). - Source: dev.to / about 2 months ago

• Optimise your frontend APP in S3 by connecting with AWS Cloudfront [part 4]

  AWS CloudFront is a global content delivery network (CDN) that makes it easy to deliver websites, videos, apps, and APIs securely and at high speeds with low latency. You can use CloudFront to reduce latency by delivering data through 400+ globally dispersed Points of Presence (PoPs) and improve security with traffic encryption, access controls, and resiliency against DDoS attacks. - Source: dev.to / 3 months ago

• How to improve page load speed and response times: A comprehensive guide

  When a user requests a webpage, the CDN delivers the content from the nearest server to the user. As a result, the loading times are faster since the data has to travel a shorter distance. CDNs offer endless benefits like reduced bandwidth usage, scalability, increased reliability, and more. Some well-known CDNs include Cloudflare, Amazon CloudFront, Akamai, and Fastly. They offer several features that help reduce... - Source: dev.to / 3 months ago