Zoho Desk VS Coursera

Zoho Desk Reviews

1. Neha    

   Helpdesk Manager at Tagio | almost 4 years ago
   Excellent Ticketing software with clean interface

   What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

   🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk

   👍 Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable

   👎 Cons:    Need more image manipulation feature
2. Kassy    

   CXO at Filter Publications | almost 4 years ago
   April 2020 Inexpensive Customer Service Software

   Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

   🏁 Competitors: Zendesk, Salesforce Service Cloud

   👍 Pros:    Easy user interface|Great customer support|Highly customizable

   👎 Cons:    Few features are in beta
3. Vincy Dahiya    

   Co-Founder at SMBCon | almost 4 years ago
   Vincy Dahiya

   Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

   🏁 Competitors: Zendesk

   👍 Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

Coursera Reviews

Zoho Desk mentions (1)

• Free for dev - list of software (SaaS, PaaS, IaaS, etc.)

  Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago

Coursera mentions (115)

• Lost in life. Need to choose a career

  Anyway now go to coursera.org and for $49 a month get the Google IT Support Professional cert. That gives you a discount for the A+ exam. With a sob story Coursera may reduce the monthly fee as well. Anyway you are halfway to an IT degree and can be admitted to WGU. Source: 5 months ago

• Did Cousera get hacked today?

  Instead of homepage link opening to coursera.org it redirects to https://www.coursera.org/programs/american-dream-academy-jzjjt?currentTab=CATALOG. Source: 11 months ago

• Found out my Professor for Fall 2023 Python Course is one of the worst reviewed professors at the school

  In terms of structure, consider following a book like Python for Everybody or Automate the Boring Stuff With Python. One of the hard parts of learning a language like python on your own is knowing what you should learn and the order you should learn it in--resources like these books or online courses you can find on Coursera are great for helping with that. Source: 11 months ago

• Online programming courses

  You can try searching something up on coursera.org or edx.org. Source: 12 months ago

• Beginners who maybe lost and don't know where to start when learning tech

  Start off with this sub for general guidance and read around to see what type of programming you want to learn r/learnprogramming Use these websites for free, make a new email register for a course without a payment method and use the audit option to learn for free, both sites are legal and have courses from top universities. Edx.org and coursera.org. Source: 12 months ago