Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Amazon CloudFront should be more popular than Freshdesk. It has been mentiond 70 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
There are many CDN providers available today. Among the most popular are AWS CloudFront and CloudFlare. Both are pretty cheap and provide relatively similar performance. To see setup guide, visit http://www.higherorderheroku.com/articles/cloudflare-dns-heroku/ or https://devcenter.heroku.com/articles/using-amazon-cloudfront-cdn. - Source: dev.to / 10 days ago
In this tutorial, I will walk you through building a quick static site by doing a static build using ReactJS & create-react-app, then show you how to deploy that static site on AWS using S3 buckets as well as how to cache it & add SSL certificates with CloudFront CDN & Certificate Manager. - Source: dev.to / 21 days ago
The main stars for deploying WASM on S3 are CloudFront and of course S3. Those two services will do the heavy lifting with our compiled WASM distribution. - Source: dev.to / about 1 month ago
CloudFront is a managed Content-Delivery Network (CDN). That is to say, it makes it possible to serve cached content (or not) from locations close to clients. - Source: dev.to / 3 months ago
Add cache and edge servers to avoid unnecessary service load when possible (e.g.: cloudfront). - Source: dev.to / 3 months ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 7 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
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