Software Alternatives, Accelerators & Startups

Amazon CloudFront VS LiveAgent

Compare Amazon CloudFront VS LiveAgent and see what are their differences

Amazon CloudFront logo Amazon CloudFront

Amazon CloudFront is a content delivery web service.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • Amazon CloudFront Landing page
    Landing page //
    2022-01-28
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

Amazon CloudFront features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

Amazon CloudFront videos

JioSaavn Uses Amazon CloudFront to Stream Music and Video to Millions of Subscribers Daily

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to Amazon CloudFront and LiveAgent)
CDN
100 100%
0% 0
Customer Support
0 0%
100% 100
Cloud Computing
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing Amazon CloudFront and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using Amazon CloudFront and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Amazon CloudFront and LiveAgent

Amazon CloudFront Reviews

Introduction to Cloudflare Alternatives In 2021
CloudFront is the sound known CDN that deals with the “pay as you go” design. CloudFront has big competition with Akamai and Limelight Networks upon Content Delivery Services. Released in the year 2008, having more than 138 gain access to points across 29 countries offered web fixed and dynamic material, website velocity, material download, and video streaming. CloudFront...
10 Top Cloudflare Alternatives for Your Website
While Amazon CloudFront is widely regarded as one of the best and most reliable CDN service providers there is, there are a few issues that users need to keep in mind. First off, some of the settings are a bit over-simplified, so as a sysadmin, you’ll need to artificially trigger Stackoverflow just to figure out simple details like how long objects linger before being...
Source: beebom.com
2021 Fastest CDN for WordPress | 9 Cloudflare Alternatives
When we talk about CDN pricing and features comparison, the Performance of Amazon CloudFront is above average. However, the power and configurability that Amazon offers is beyond comparison.
MaxCDN (StackPath) vs CloudFlare vs Amazon CloudFront vs Akamai Edge vs Fastly
Even though I tried listing some of the more recognizable brands (at least in the WordPress community) there’s a pattern here. Amazon CloudFront and Fastly seem to be favored by mainstream companies and overall well-known brands with a huge online presence, while StackPath and CloudFlare cater to both the big boys and standard WordPress blogs (or just entry-level websites)....
Cloudflare vs CloudFront: How They Work, Plus Which is Best For You
Amazon CloudFront, on the other hand, is more of a “traditional” CDN. You won’t need to change your nameservers. Instead, you can either have CloudFront automatically “pull” files from your WordPress site’s server onto CloudFront’s servers, or you can use a plugin like WP Offload Media Lite to “push” files into an Amazon S3 bucket and have CloudFront serve them from there.
Source: wp-rocket.me

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

Social recommendations and mentions

Based on our record, Amazon CloudFront seems to be more popular. It has been mentiond 70 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Amazon CloudFront mentions (70)

View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing Amazon CloudFront and LiveAgent, you can also consider the following products

CloudFlare - Cloudflare is a global network designed to make everything you connect to the Internet secure, private, fast, and reliable.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

KeyCDN - KeyCDN is a high-performance Content Delivery Network (CDN). Lowest price globally at $0.04/GB with HTTP/2 Support and free Origin Shield.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CDN77 - Content Delivery Network - website speed acceleration with CDN77. 28+ PoPs, Pay-as-you-go prices, no commitments.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.