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Zendesk VS zeroqode

Compare Zendesk VS zeroqode and see what are their differences

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Industry's first context-aware Helpdesk Software featured
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Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

zeroqode logo zeroqode

Build your app up to 10x faster with no-code app templates
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • zeroqode Landing page
    Landing page //
    2023-09-18

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

zeroqode features and specs

  • No-Code Development
    Zeroqode allows users to build web and mobile applications without writing code. This democratizes app development, enabling non-technical users to create robust applications.
  • Time Efficiency
    The platform significantly reduces the time required to develop applications compared to traditional coding methods. Pre-built templates and plugins can accelerate the deployment process.
  • Cost Savings
    By eliminating the need for a development team, Zeroqode can lead to substantial cost savings. Users only need to invest in the platform subscription and any additional templates or plugins.
  • Templates and Plugins
    Zeroqode provides a wide range of templates and plugins that can be easily integrated into applications, allowing users to add complex functionalities with minimal effort.
  • Versatility
    The platform supports a variety of use cases ranging from simple MVPs to complex applications, making it suitable for startups, SMEs, and even large enterprises.

Possible disadvantages of zeroqode

  • Learning Curve
    While no code is required, users still need to invest time in learning how to effectively use the Zeroqode platform and its various features.
  • Customization Limitations
    Although the platform offers many templates and plugins, there may be limitations in customization, making it challenging to create highly unique or specialized applications.
  • Complexity in Advanced Features
    For applications requiring advanced functionalities or highly specific backend logic, the platform might not suffice, necessitating additional coding or workarounds.
  • Subscription Costs
    While Zeroqode can save on development costs, the subscription fees and costs for premium templates or plugins can add up, potentially making it expensive for long-term use.
  • Dependence on Platform
    Relying on a no-code platform like Zeroqode means that users are dependent on the platform's updates, uptime, and overall performance. Any changes or issues on Zeroqode’s end can impact the user's application.

Analysis of Zendesk

Overall verdict

  • Zendesk is generally regarded as a good choice for businesses seeking to improve their customer service operations. It offers a comprehensive suite of tools that cater to the needs of customer support teams, allowing for efficient and effective service delivery. However, as with any platform, it may have a learning curve and can be more costly compared to some basic options, so it's essential to assess its fit for your specific business needs.

Why this product is good

  • Zendesk is considered a strong customer support platform due to its robust features, including ticket management, automation capabilities, and integration options with various business applications. It provides a user-friendly interface, scalability for growing businesses, and performance analytics that help improve customer service efficiency. Additionally, it offers tools for self-service, live chat, and a comprehensive help center, making it a versatile solution for businesses of varying sizes.

Recommended for

    Zendesk is recommended for small to large businesses that need a scalable and comprehensive customer support solution. It is especially beneficial for organizations looking to integrate customer support with existing systems, those needing detailed reporting and analytics, and companies seeking to provide multi-channel support including email, live chat, and social media interactions.

Analysis of zeroqode

Overall verdict

  • Overall, Zeroqode is considered to be a good resource for those looking to leverage no-code solutions to build web and mobile applications quickly and efficiently. Its combination of comprehensive tools and approachable learning materials makes it a strong choice for many users.

Why this product is good

  • Zeroqode offers a wide range of no-code templates, plugins, and courses which make it easier for individuals and businesses to build applications without traditional coding. The platform is praised for its user-friendly resources that allow for rapid prototyping and development, with a focus on empowering non-developers to create complex applications.

Recommended for

    Zeroqode is particularly recommended for entrepreneurs, startups, small businesses, and individuals who need to develop digital products but lack extensive programming skills. It’s also suitable for developers looking to speed up the development process and non-technical founders aiming to bring their app ideas to life.

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

zeroqode videos

+ Add

Shaun Davis' review of 4 templates from Zeroqode

More videos:

  • Review - Zeroqode no-code app templates

Category Popularity

0-100% (relative to Zendesk and zeroqode)

Zendesk

zeroqode

Customer Support
100 100%
Customer Support
0% 0
No Code
0 0%
No Code
100% 100
Help Desk
100 100%
Help Desk
0% 0
Developer Tools
0 0%
Developer Tools
100% 100

User comments

Share your experience with using Zendesk and zeroqode. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and zeroqode

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

zeroqode Reviews

We have no reviews of zeroqode yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Zendesk should be more popular than zeroqode. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 3 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

zeroqode mentions (1)

  • Help with Startup idea
    I have found a no code template that would work on zeroqode.com, but I'm not sure how I could build the alliances/links with these EPOS systems. Source: almost 4 years ago

What are some alternatives?

When comparing Zendesk and zeroqode, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bubble.io - Building tech is slow and expensive. Bubble is the most powerful no-code platform for creating digital products.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

NoCode.tech - Free tools & resources for non-tech makers and entrepreneurs

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Adalo - Build apps for every platform, without code ✨

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