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Bubble.io VS Zendesk

Compare Bubble.io VS Zendesk and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Contents:
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  3. » Reviews
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Bubble.io logo Bubble.io

Building tech is slow and expensive. Bubble is the most powerful no-code platform for creating digital products.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Bubble.io Landing page
    Landing page //
    2023-01-24
  • Zendesk Landing page
    Landing page //
    2024-05-06

Bubble.io features and specs

  • No Coding Required
    Bubble.io allows users to build web applications without requiring any coding knowledge, making it accessible for non-developers.
  • Customizable
    The platform offers a high degree of customization enabling users to design and create unique applications tailored to their specific needs.
  • Rapid Prototyping
    Helps in quickly building and testing application prototypes, which accelerates the development process and reduces time-to-market.
  • Built-in Database
    Includes an integrated database, simplifying data storage and management tasks within the application.
  • Expandable with Plugins
    Supports a variety of plugins to extend functionality, allowing for the incorporation of more complex features without needing to code.
  • Responsive Design
    Automatically handles responsive design, ensuring applications look good on both desktop and mobile devices.
  • Community and Resources
    Offers a robust community along with extensive documentation and tutorials, aiding users in troubleshooting and learning.

Possible disadvantages of Bubble.io

  • Learning Curve
    Despite being a no-code platform, there is still a learning curve associated with understanding and navigating Bubble.io's user interface and capabilities.
  • Performance
    Applications built on Bubble.io can sometimes suffer from performance issues, particularly as they scale.
  • Limited Native Mobile Support
    Direct support for native mobile application development is limited; additional tools and steps are required to convert Bubble.io applications into native apps.
  • Dependency on Platform
    Being a proprietary system, users are dependent on Bubble.io for hosting and platform updates, which could pose risks if the company changes its policies or faces downtime.
  • Cost
    While there is a free tier, more complex and feature-rich applications often require premium plans, which can be costly.
  • Scalability
    Though ideal for small to medium projects, Bubble.io might not be the best choice for very large and highly scalable applications due to its performance constraints.
  • Complex Conditional Logic
    Handling very complex conditional logic and workflows can become cumbersome and might require more advanced workarounds.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Bubble.io videos

+ Add

Bubble.io Tutorial: How to Build an App on Bubble in 2023

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Bubble.io and Zendesk)

Bubble.io

Zendesk

No Code
100 100%
No Code
0% 0
Customer Support
0 0%
Customer Support
100% 100
Website Builder
100 100%
Website Builder
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Bubble.io and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Bubble.io and Zendesk

Bubble.io Reviews

10 Top Firebase Alternatives to Ignite Your Development in 2024
If you’re looking to quickly prototype an idea, validate a concept, or even launch a full-fledged product without getting bogged down in code, Bubble.io is your ticket. It’s also a fantastic learning tool for those who want to dip their toes into the world of app development without a steep learning curve.
Source: genezio.com
19 Best WordPress Alternatives in 2025
Bubble is a revolutionary platform that allows anyone to build web applications without writing a single line of code. It uses a visual programming interface where you drag and drop elements to create functionalities. Bubble is perfect for startups and non-technical users who want to quickly prototype and launch their ideas.
Source: www.pixpa.com
Top 10 Android Studio Alternatives For App Development
Bubble is a no-code application and development platform which was developed by Bubble Group which helps noncoder people to build website apps without writing a single line of code.
Source: www.geeksforgeeks.org
ILLA Cloud vs. Retool vs. Bubble - Unveiling the Best Low-Code Platforms
In the quest for the best low-code platform, Retool, Bubble, and ILLA Cloud all offer unique features and capabilities. While Retool shines with its self-hosted option and Bubble contributes to the open-source community, ILLA Cloud stands out as a powerful and flexible low-code platform. With its comprehensive feature set, affordable pricing models, and self-hosted...
Source: blog.illacloud.com
13 Best Website Builders for Creators and Social Entrepreneurs(2023)
Bubble is the perfect platform for entrepreneurs and non-technical founders who want to bring their ideas to life quickly and efficiently. Get started today and launch your own fully functioning application in minutes!
Source: causeartist.com

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Bubble.io seems to be a lot more popular than Zendesk. While we know about 440 links to Bubble.io, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Bubble.io mentions (440)

  • How to Use AI to Build Your Own Web App
    Bubble.io combines visual development with AI assistance to create a powerful platform for building complex web applications. While not purely AI-driven, Bubble has integrated AI features throughout its platform to assist with design decisions, workflow creation, and troubleshooting. - Source: dev.to / 8 days ago
  • Top 10 Programming Trends and Languages to Watch in 2025
    Low-code and no-code (LCNC) platforms are reshaping software development by enabling rapid application creation. Tools like OutSystems, Microsoft Power Apps, and Bubble facilitate development through drag-and-drop interfaces and pre-built components, minimizing the need for extensive coding. This empowers citizen developers and allows for quicker prototyping and deployment. - Source: dev.to / 6 days ago
  • The Ultimate Guide to Building Free Apps
    Bubble has established itself as one of the leading platforms for creating sophisticated web applications without code. Its free plan offers surprising depth for building fully functional apps. - Source: dev.to / 9 days ago
  • How Low-Code Platforms Are Changing the Future of App Development
    Bubble pioneered the visual development space and continues to offer one of the most comprehensive solutions for creating complex web applications without traditional coding. - Source: dev.to / 12 days ago
  • Top 15 Builder.ai Alternatives for 2025: Explore the Best App Development Platforms
    Best for: Customizable web apps without code Bubble allows users to build complex web apps without any coding. Its visual programming environment gives full control over logic, workflows, and design. - Source: dev.to / 15 days ago
View more

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

What are some alternatives?

When comparing Bubble.io and Zendesk, you can also consider the following products

Webflow - Build dynamic, responsive websites in your browser. Launch with a click. Or export your squeaky-clean code to host wherever you'd like. Discover the professional website builder made for designers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

WiX - Create a free website with Wix.com. Customize with Wix' website builder, no coding skills needed. Choose a design, begin customizing and be online today

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

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