Zendesk Reviews

1. stu14

   12 months ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

TextExpander Reviews

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 3 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago

TextExpander mentions (25)

• You don't have to type faster to type faster

  If you are already using Alfred[1] (with PowerPack), then snippets are your friend. Combine this with macOS's own Text Replacement[2], can cover most needs. You add up your snippets as you go along and sync/backup it so you won't have to re-do on each install/upgrade. I also found out that it is easier to use "," as a deliminator as there is no way I will type a normal English word with a comma then a character... - Source: Hacker News / about 1 year ago

• Show HN: I automated 1/2 of my typing

  First, I have to make a personal confession — I never liked the SMS short-hand thingy that worked with pre-iPhone phones. That was one of the reason I use SMS/Text-Messages unless I really need to. I have been using text-expansion since the early days of TextExpander[1], an app that works on iOS and macOS. However good the iPhone keyboard was, it was always not convenient to type and retype details such as home... - Source: Hacker News / almost 2 years ago

• Getting faster at plug and play motions and using templates

  There is an app called TextExpander that you can use to store frequently used text selections and then type a shortcut to have it automatically insert into any Microsoft document. It is extremely helpful for busting through routine motions or correspondence. For example, if I want my atty’s signature block, I have it set up to insert when I type /sigblock. I have whole letters and pleadings saved in there and I... Source: about 2 years ago

• Suggest a text expander/ Clipboard app for my use case

  TextExpander: The reference, but is also subscription based. Source: about 2 years ago

• Tip: Use Text Snippets

  To help me save time and avoid distractions, I’ve been using prompts through the TextExpander app. These prompts are shortcuts that I’ve created to quickly add little instructions I feel I have to repeat often. For example, I’ve created a prompt to “stamp all code snippets you produce with a unique identifier,” which has made it much easier to ask GPT3 to go back and retrieve the code I’m referencing. Source: over 2 years ago