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Zendesk VS rollup.js

Compare Zendesk VS rollup.js and see what are their differences

BoldDesk
Premium Customer Service Software to manage your customer support. Manage support email, publish self-help articles, and automate repetitive tasks. featured
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Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website

rollup.js logo rollup.js

Rollup is a module bundler for JavaScript which compiles small pieces of code into a larger piece such as application.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • rollup.js Landing page
    Landing page //
    2023-02-09

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

rollup.js features and specs

  • Tree Shaking
    Rollup.js performs treeshaking to eliminate dead code, resulting in smaller bundle sizes. It analyzes the dependency tree and includes only the parts of the code that are actually used.
  • Output Formats
    Supports multiple output formats including ES modules, CommonJS, AMD, UMD, and IIFE. This makes it versatile for different use cases.
  • Plugins
    Rollup.js has a rich ecosystem of plugins that extend its functionality, such as code transformation, minification, and support for various types of modules.
  • Code Splitting
    Supports code splitting, allowing you to break your code into smaller chunks that can be loaded on demand. This improves performance for larger projects.
  • Efficient Bundling
    Offers efficient bundling by removing duplicates and ensuring that each module gets included only once, which contributes to reduced bundle size.
  • Minimal Configuration
    Generally requires minimal configuration to get started, focusing on simplicity and ease of use.

Possible disadvantages of rollup.js

  • Learning Curve
    Although relatively simple to use, there is still a learning curve associated with understanding its configuration and the plugin system.
  • Initial Build Time
    The initial build time can be slower compared to some other bundlers, particularly for larger projects.
  • Limited Built-in Features
    Rollup.js focuses on being a minimalist tool, so it lacks some of the built-in features that other bundlers may have. Often, additional functionality needs to be added via plugins.
  • Plugin Compatibility
    Not all plugins work seamlessly with Rollup.js, and there may be occasional compatibility issues, especially with plugins originally designed for other bundlers.
  • Node.js Ecosystem
    While Rollup.js excels in bundling for browsers, it is not as commonly used for Node.js applications compared to other tools like Webpack.
  • Community Size
    The community size is smaller compared to other bundling tools like Webpack, which can sometimes make finding solutions to issues more challenging.

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

rollup.js videos

No rollup.js videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to Zendesk and rollup.js)

Zendesk

rollup.js

Customer Support
100 100%
Customer Support
0% 0
Web Application Bundler
0 0%
Web Application Bundler
100% 100
Help Desk
100 100%
Help Desk
0% 0
JS Build Tools
0 0%
JS Build Tools
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and rollup.js

Zendesk Reviews

  1. stu14
    Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features
10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
Source: www.helpscout.com
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

rollup.js Reviews

Rollup v. Webpack v. Parcel
Rollup provides much simpler configuration over webpack 4 and has a host of pre-configured plugins that are a breeze to incorporate into your project. Rollup's also the fastest of the build tools period.
Source: x-team.com

Social recommendations and mentions

Based on our record, rollup.js should be more popular than Zendesk. It has been mentiond 60 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

rollup.js mentions (60)

  • Valentine’s Day Breakup: React Dumps Create React App
    Vite is a modern frontend build tool used to develop fast and super efficient web applications. It serves files instantly and ensures that changes are updated immediately after they are implemented. It makes use of Rollup for optimized builds and has support for when you want to build a Javascript library (instead of a full app). - Source: dev.to / about 2 months ago
  • Advanced Guide to Using Vite with React in 2025
    In 2025, mastering Vite for your React projects means leveraging powerful configurations, intelligent optimizations, and a robust plugin ecosystem. By understanding Vite’s modern architecture—native ES modules (ESM) during development and optimized Rollup bundling for production—you can significantly streamline your workflow, improve developer experience, and deliver fast, performant applications at scale. - Source: dev.to / about 2 months ago
  • Optimizing React Development with Vite🤩.
    6. Production-Ready Code Vite uses Rollup for production builds, which optimizes the code by bundling it efficiently, performing tree shaking, and minifying JavaScript. This results in smaller, optimized production builds that are ready for deployment. - Source: dev.to / 5 months ago
  • What is Evan You doing by creating VoidZero, and what are the issues with JS toolchains?
    Meanwhile, esbulid (developed in Go language, as introduced earlier) and rollup can also be used separately as packaging tools, and many third-party JS plugins are packaged using rollup. - Source: dev.to / 5 months ago
  • Node.js: A brief history of cjs, bundlers, and esm
    Npm packages dramatically sped up the productivity of developers by being able to leverage other developers' work. However, it had a major disadvantage: cjs was not compatible with web browsers. To solve this problem, the concept of bundlers was born. Browserify was the first bundler which essentially worked by traversing an entry point and "bundling" all the require()-ed code into a single .js file compatible... - Source: dev.to / 5 months ago
View more

What are some alternatives?

When comparing Zendesk and rollup.js, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Webpack - Webpack is a module bundler. Its main purpose is to bundle JavaScript files for usage in a browser, yet it is also capable of transforming, bundling, or packaging just about any resource or asset.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Parcel - Blazing fast, zero configuration web application bundler

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

npm - npm is a package manager for Node.

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