Software Alternatives, Accelerators & Startups

Zendesk VS Jekyll

Compare Zendesk VS Jekyll and see what are their differences

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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Jekyll logo Jekyll

Jekyll is a simple, blog aware, static site generator.
  • Zendesk Landing page
    Landing page //
    2024-05-06
  • Jekyll Landing page
    Landing page //
    2023-01-17

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Jekyll videos

Getting Started With Jekyll, The Static Site Generator

Category Popularity

0-100% (relative to Zendesk and Jekyll)
Customer Support
100 100%
0% 0
CMS
0 0%
100% 100
Help Desk
100 100%
0% 0
Blogging
0 0%
100% 100

User comments

Share your experience with using Zendesk and Jekyll. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Zendesk and Jekyll

Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Jekyll Reviews

Best Gitbook Alternatives You Need to Try in 2023
Jekyll is a static site generator often used to create blogs and websites, similar to Gitbook in its ability to generate documentation from markdown files. Jekyll is built in Ruby and is known for its flexibility and ease of use. It also has a large community and a wide variety of plugins and themes available. Jekyll's main advantage is that it is highly customizable,...
Source: www.archbee.com
11 Popular Free And Open Source WordPress CMS alternatives in 2021
Unlike some listed alternatives, Jekyll is also a static site generator so it lays in the same category. It uses Ruby and we would say it's simpler, free, and open-source CMS software.
Source: medevel.com
10 static site generators to watch in 2021
Perhaps most conveniently described as Jekyll implemented with JavaScript rather than Ruby, Eleventy has now moved beyond that while retaining a clear and simple on-ramp, and only shipping to the browser what you tell it too. As with Jekyll and Hugo, no JavaScript frameworks are auto-baked in.
Source: www.netlify.com
Hugo vs Jekyll: an Epic Battle of Static Site Generator Themes
Jekyll isn’t strict with its content location. It expects pages in the root of your site, and will build whatever’s there. Here’s how you might organize these pages in your Jekyll site root:
9 Reasons I Think Craft is the Best CMS on the Market Today
Craft CMS is simple, minimalistic, agile and has every capability a modern CMS framework needs. Over the past ten years we have worked with every CMS you could think of (Wordpress, Drupal, Rails+ActiveAdmin, Ghost, Weebly, DjangoCMS, Jekyll, Joomla, Tumblr, Squarespace, Expression Engine, Statamic, Blogger)… here are the reasons why we’ve landed firmly with Craft as our №1...
Source: hackernoon.com

Social recommendations and mentions

Based on our record, Jekyll seems to be a lot more popular than Zendesk. While we know about 182 links to Jekyll, we've tracked only 7 mentions of Zendesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 7 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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Jekyll mentions (182)

  • Recovering My Blog with Jekyll and Proxmox
    Today I decided to try and update the Jekyll theme for this site, Chirpy. If you've watched the blog or gone to this blog's status page you probably noticed it was down for a few hours today. Needless to say, things didn't go as planned. It turns out that the last time I tried to update/recreate the blog site I chose the Chirpy Starter option instead of the Github Fork option, and in trying to update it the whole... - Source: dev.to / 15 days ago
  • On the road to ramen profitability 🍜 💸
    A basic marketing site built-on Jekyll and hosted via Cloudflare Pages. - Source: dev.to / about 1 month ago
  • Creating excerpts in Astro
    This blog is running on Hugo. It had previously been running on Jekyll. Both these SSGs ship with the ability to create excerpts from your markdown content in 1 line or thereabouts. - Source: dev.to / 3 months ago
  • JS Toolbox 2024: Essential Picks for Modern Developers Series Overview
    We also take a look into static site generators, covering Astro, Nuxt, Hugo, Gatsby, and Jekyll. We take a detailed look into their usability, performance, and community support. - Source: dev.to / 4 months ago
  • Starlight vs. Docusaurus for building documentation
    In that case, what we need would be closer to a static site generator (like Gatsby, Hugo, Jekyll). But, static site generators aren't the best choice either because we would have to build a lot of documentation-focused functionality (like versioning, search, and code blocks) ourselves. - Source: dev.to / 4 months ago
View more

What are some alternatives?

When comparing Zendesk and Jekyll, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Hugo - Hugo is a general-purpose website framework for generating static web pages.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

WordPress - WordPress is web software you can use to create a beautiful website or blog. We like to say that WordPress is both free and priceless at the same time.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

Ghost - Ghost is a fully open source, adaptable platform for building and running a modern online publication. We power blogs, magazines and journalists from Zappos to Sky News.