Zendesk Reviews

1. stu14

   8 days ago
   Clunky & awful customer service

   Would give them 0/5 if I could!

   🏁 Competitors: HubSpot, Freshdesk

   👎 Cons:    Customer support|Ux/ui|Limited features

Cradlepoint Reviews

Zendesk mentions (7)

• The Ultimate Guide to Building Internal Tools in 2024

  Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 8 months ago

• is this scam

  That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago

• [HELP] Can't log in to upload SSL due to expired SSL

  Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: almost 2 years ago

• Special trick to get support for battery replacement ?

  Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: almost 2 years ago

• Here's how I'd figure out the go-to-market for a Customer Support SaaS

  My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago

Cradlepoint mentions (5)

• Temporary Office Internet Suggestion

  I have had clients use Cradlepoint with success, https://cradlepoint.com/, many firewalls will accept cellular connections natively or you can get their own access point and route to your firewall. Source: about 2 years ago

• 4G modem with external antenna for holiday home with thick walls

  Https://cradlepoint.com/ - if you are looking for something rather reliable. Not cheap. Source: over 2 years ago

• What's your preferred ISP type for failover? And how do you typically find all available ISP's for your remote locations?

  Not that I really recommend them, but Cradlepoint exists: https://cradlepoint.com/. Source: about 3 years ago

• Trying to find the best way to extend the signal of one of these Sim card routers. Because if where we are, we can't get home networking and have to use one of these. Rest of the details are in the comments as title blank isn't large enough!

  First option is to get a better 4G LTE router. There are many. You should be able to find one with an Ethernet port, or even multiple Ethernet ports. There are consumer devices, "industrial" devices such as these https://www.amazon.com/Industrial-WiFi-Wireless-LTE-Router/dp/B07VY2YZRM and business class devices such as those from https://cradlepoint.com/ or even Cisco's ISR 1100 series of routers. The Cradelpoint... Source: about 3 years ago

• Hotspot with Ethernet port?

  Great ideas in this thread, so I do not know that much about 4G vs 5G, but I do know from the coverage maps that the area is 4G only and unlikely to get 5G anytime soon, too rural. Does that change the type of router? The suggested Linksys WGA600N Dual-Band Wireless-N Gaming Adapter says "Dynamically changes channels and radio bands (2.4 or 5GHz) to find the fastest connection available" does that have... Source: over 3 years ago