Software Alternatives, Accelerators & Startups

Cradlepoint VS Intercom

Compare Cradlepoint VS Intercom and see what are their differences

Cradlepoint logo Cradlepoint

Cradlepoint is the industry leader in cloud-delivered 4G LTE network solutions for business, service provider, and government organizations.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Cradlepoint Landing page
    Landing page //
    2023-05-12
  • Intercom Landing page
    Landing page //
    2023-07-05

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Cradlepoint videos

Box Cradlepoint IBR600C Router Modem Review

More videos:

  • Review - Cradlepoint 4G Routers
  • Review - Box Cradlepoint Router Review

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Cradlepoint and Intercom)
Developer Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
DevOps Tools
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Cradlepoint and Intercom

Cradlepoint Reviews

We have no reviews of Cradlepoint yet.
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Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.

Social recommendations and mentions

Intercom might be a bit more popular than Cradlepoint. We know about 6 links to it since March 2021 and only 5 links to Cradlepoint. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Cradlepoint mentions (5)

  • Temporary Office Internet Suggestion
    I have had clients use Cradlepoint with success, https://cradlepoint.com/, many firewalls will accept cellular connections natively or you can get their own access point and route to your firewall. Source: about 2 years ago
  • 4G modem with external antenna for holiday home with thick walls
    Https://cradlepoint.com/ - if you are looking for something rather reliable. Not cheap. Source: over 2 years ago
  • What's your preferred ISP type for failover? And how do you typically find all available ISP's for your remote locations?
    Not that I really recommend them, but Cradlepoint exists: https://cradlepoint.com/. Source: about 3 years ago
  • Trying to find the best way to extend the signal of one of these Sim card routers. Because if where we are, we can't get home networking and have to use one of these. Rest of the details are in the comments as title blank isn't large enough!
    First option is to get a better 4G LTE router. There are many. You should be able to find one with an Ethernet port, or even multiple Ethernet ports. There are consumer devices, "industrial" devices such as these https://www.amazon.com/Industrial-WiFi-Wireless-LTE-Router/dp/B07VY2YZRM and business class devices such as those from https://cradlepoint.com/ or even Cisco's ISR 1100 series of routers. The Cradelpoint... Source: about 3 years ago
  • Hotspot with Ethernet port?
    Great ideas in this thread, so I do not know that much about 4G vs 5G, but I do know from the coverage maps that the area is 4G only and unlikely to get 5G anytime soon, too rural. Does that change the type of router? The suggested Linksys WGA600N Dual-Band Wireless-N Gaming Adapter says "Dynamically changes channels and radio bands (2.4 or 5GHz) to find the fastest connection available" does that have... Source: over 3 years ago

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: about 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Cradlepoint and Intercom, you can also consider the following products

OneNeck IT Solutions - OneNeck provides a comprehensive suite of enterprise-class IT solutions that are customized to fit your specific needs.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Tkxel - Tkxel is a Custom Software Development company in USA. Services include: SalesForce , UI/UX design, Mobile & Web Applications, Staff Augmentation

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Codezero - Collaborative Local Microservices Development

Drift - A messaging app that helps you grow your business.