Software Alternatives & Reviews

Yahoo VS Zoho Desk

Compare Yahoo VS Zoho Desk and see what are their differences

Yahoo logo Yahoo

News, email and search are just the beginning. Discover more every day. Find your yodel.

Zoho Desk logo Zoho Desk

Industry's first context-aware Helpdesk Software
Visit Website
  • Yahoo Landing page
    Landing page //
    2023-05-09
  • Zoho Desk Landing page
    Landing page //
    2020-05-27

Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.

Yahoo

Website
yahoo.com
Pricing URL
-
$ Details
-
Platforms
-

Zoho Desk

Website
zoho.com
$ Details
freemium $12.0 / Annually ($12 USD/monthly on Annual Subscription.)
Platforms
Cloud Web iOS Android

Yahoo features and specs

No features have been listed yet.

Zoho Desk features and specs

  • Omnichannel: Email, Telephony, Social, Customer Portals, Web forms, Live chat
  • Zia - Artificial Intelligence: With Zia, stay on top of every aspect of your customer service effort.
  • Embeddable Self-service: With the ASAP plugin, embed customer self-service capabilities to your Website and Mobile Apps.
  • Multibrand Help Center: Create a distinct self-service portal for each brand's customers.
  • Knowledge Base: Create a repository of solutions for commonly asked questions.
  • Agent Productivity: Collaborate, communicate, and secure those customer relationships
  • Automations: Ticket Assignment, Workflow, Layouts, SLAs & Escalations.
  • Blueprint: Manage complex cross-functional service processes efficiently.
  • Marketplace and Platform: Use extensions to embed interactive widgets into the Zoho Desk interface.
  • Reports and Dashboards: Use detailed reports and dashboard visualisations to monitor your team's performance.
  • Time Tracking: Keep track of time spent on every ticket and task.
  • Security: Balance between protecting customer data and giving your team enough flexibility
  • Developer Platform: REST API, Widgets, Web and Mobile SDK, Custom Functions.
  • Mobile Apps: With the Zoho Desk app for iOS and Android, agents can catch up, collaborate and provide top-notch customer support, wherever they are.

Yahoo videos

Yahoo Mobile Cell Phone Plan Review | Yahoo Mail Pro

More videos:

  • Review - Yahoo Finance Premium Review: Is It Worth Your Money?
  • Review - Yahoo Mobile Verizon's Newest Experiment
  • Review - Is Yahoo Finance Premium Worth It? | 2021 Yahoo Finance Premium Review
  • Review - I Give Life Advice to Strangers on Yahoo Answers.. (good) /r/yahooanswers top all

Zoho Desk videos

Keep the spirit of customer centricity alive with Zoho

More videos:

  • Review - What is Zoho Desk? - An Overview
  • Review - Automate your customer service process with Zoho Desk
  • Review - Cutting Customer Service Time In Half By Implementing Zoho Desk
  • Review - Zoho Desk Delivers Significant Reliability Improvements For IT Company
  • Review - 5paisa delivers mobile-first customer service with Zoho Desk
  • Review - Zoho Desk Review: Okay for what it is
  • Tutorial - Zoho Desk Introduction To Tickets Tutorial - 2021

Category Popularity

0-100% (relative to Yahoo and Zoho Desk)
Search Engine
100 100%
0% 0
Help Desk
0 0%
100% 100
Internet Search
100 100%
0% 0
Customer Support
0 0%
100% 100

User comments

Share your experience with using Yahoo and Zoho Desk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Yahoo and Zoho Desk

Yahoo Reviews

The Difference Between Search Engines
MetaCrawler belongs to the InfoSpace. It was a meta search engine, however now it includes out a complete net search. It combines internet seek results from different awesome search engines like google like Google, Bing as well as Yahoo, and so forth. Millionshort on the other hand releases its seek results in line with the rating price. The hunt engine is based totally in...
Top 10 Best Google Search Engine Alternative List of 2019
Yahoo is another popular search engine alternative to Google and considered third in command. A portion of online users still prefers this search engine Yahoo for their daily search queries.
12 Google Alternatives: Best Search Engines To Use In 2019
Ever since Flickr has been integrated with the search engine, it offers better image results and sections like Yahoo Answers, and Yahoo Finance brings a shedload of information on several topics. On the privacy front, Yahoo! manages to perform better than Google.
Source: fossbytes.com
A List of Search Engines to Use Instead of Google
This web-portal breadth of choice makes this a beneficial site for internet beginners. Searching the web should also be about discovery and exploration, and Yahoo delivers.

Zoho Desk Reviews

  1. Excellent Ticketing software with clean interface

    What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.

    🏁 Competitors: Zendesk, Jira Service Desk, Vision Helpdesk
    πŸ‘ Pros:    Easy user interface|Multiple channels|Knowledge base|Customer support|Highly customizable
    πŸ‘Ž Cons:    Need more image manipulation feature
  2. April 2020 Inexpensive Customer Service Software

    Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.

    🏁 Competitors: Zendesk, Salesforce Service Cloud
    πŸ‘ Pros:    Easy user interface|Great customer support|Highly customizable
    πŸ‘Ž Cons:    Few features are in beta
  3. Vincy Dahiya

    Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.

    🏁 Competitors: Zendesk
    πŸ‘ Pros:    Easy to handel software setup|Easy to use interface|Automation and custom functions|24/7 support (chat and phone)

11 Best Customer Service Software & Apps You Need in 2022
Zoho Desk is the omnichannel help desk software product of Zoho (which, by the way, has a CRM if youҀ™re interested in that too). ItҀ™s used by more than 50,000 businesses worldwide. Zoho Desk is an ideal solution for large companies with a complicated structure, many products, and a high volume of support requests. One feature unique to this software is the ability to...
Source: krisp.ai
The Best Help Desk Software in 2020
Zoho Desk offers automated tasks, live chat, and an AI to help with various tasks, like speaking to customers over a call, sharing contextual data, and auto-tagging. It also offers social media integration (so you can keep track of potential support situations all from the help desk interface). Zoho also offers a consolidated interface that holds all communication associated...
Source: www.jitbit.com
Best Customer Service Software
Zoho Desk has solutions for customer service agents, managers, and customers. But above all, it’s arguably the best customer service software for managing and closing tickets.
11 Best Help Desk Software to Totally Check out in 2020!
Zoho Desk is quite a popular name when it comes to help desk tools. The context-aware help desk software can help you manage and close numerous requests through multiple channels. The flexible tool provides you with an array of interesting features. Enhance your customer service system with supported by a powerful AI assistant, advanced multi-stakeholder process management,...
Best helpdesk software of 2020: for ticketing and support
Zoho Desk is the cloud-based, help desk software offering that focuses on being context aware. It includes features such as prioritization of higher importance or overdue tickets, dashboards to track quality metrics, and the support to create a Knowledge Base for simpler issues that can be self-serviced. Zoho Desk can be used by agents with mobile apps for iOS and Android.

Social recommendations and mentions

Based on our record, Yahoo seems to be a lot more popular than Zoho Desk. While we know about 418 links to Yahoo, we've tracked only 1 mention of Zoho Desk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Yahoo mentions (418)

  • SURF THE WEB LIKE IT'S 1999!
    The power off button on the monitor does not work. If I type "http://yahoo.com/" in the address bar, it does not work as expected. Clicking on the Netscape Navigator logo works, but if I type the same address, "www3.netscape.com" manually into the address bar, it does not work. The URL in the address bar isn't updated. - Source: Hacker News / 3 months ago
  • Periodic lag
    However...I'm not seeing any packet loss from pings or traceroutes either to my router or to the outside (8.8.8.8, yahoo.com, etc). I've tried increasing the packet size to 1024, no difference. Zero packet loss, and zero problems. Source: 5 months ago
  • Is u//Yahoo-CustomerCare actually Yahoo-Customer care?
    No, they are not. This account is real, though: https://twitter.com/YahooCare and there are links in there to a paid support option (apparently genuine through yahoo.com) and free support suggestions. Source: 5 months ago
  • Suddenly can't send emails with Yahoo but can receive them just fine. TB 115.5.0 and immediately previous version.
    20-year-old Yahoo account. I get the error message "Sending of the message failed. The message could not be sent because the connection to Outgoing server (SMTP) smtp.mail.yahoo.com was lost in the middle of the transaction. Try again." First time it happened I closed TB and relaunched it, at which time it decided to update. Tried sending message again with same error. Tried switching port to 587 with same... Source: 5 months ago
  • [WTS] Columbian 5 Pesos Gold for melt, 10 oz Engelhard
    Shipping USPS priority is $8. USA Only PPFF/Ven/Zelle Payment addresses all use JJR329 at yahoo.com. Source: 6 months ago
View more

Zoho Desk mentions (1)

What are some alternatives?

When comparing Yahoo and Zoho Desk, you can also consider the following products

Google - Google Search, also referred to as Google Web Search or simply Google, is a web search engine developed by Google. It is the most used search engine on the World Wide Web

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Bing - Bing helps you turn information into action, making it faster and easier to go from searching to doing.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DuckDuckGo - The Internet privacy company that empowers you to seamlessly take control of your personal information online, without any tradeoffs.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!