Software Alternatives, Accelerators & Startups

Working Copy VS Zendesk

Compare Working Copy VS Zendesk and see what are their differences

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Working Copy logo Working Copy

The powerful Git client for iOS

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
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  • Working Copy Landing page
    Landing page //
    2023-09-23
  • Zendesk Landing page
    Landing page //
    2024-05-06

Working Copy features and specs

  • User Interface
    Working Copy features an intuitive and user-friendly interface that makes navigating through repositories, committing changes, and pushing updates seamless even for beginners.
  • File Management
    It offers robust file management capabilities, allowing users to easily view, edit, and manage files directly within the app, a crucial feature for developers on the go.
  • Integration
    Working Copy integrates well with other iOS apps and services, enabling smooth workflow transitions between different tools and platforms.
  • Support for Multiple Repositories
    The app supports multiple repositories, which is beneficial for developers who work on various projects simultaneously.
  • Offline Capabilities
    Working Copy allows users to work offline with local repositories, syncing changes when back online, enabling productivity in environments without internet access.
  • SSH Key Management
    It includes robust SSH key management, ensuring secure and streamlined authentication for remote repository access.

Possible disadvantages of Working Copy

  • Cost
    While the basic features are free, some advanced functionalities require a paid subscription, which might be a drawback for budget-conscious users.
  • Learning Curve
    Despite its user-friendly interface, the abundance of features can be overwhelming for new users, leading to a steep learning curve.
  • Limited Platform
    The app is available exclusively for iOS, which restricts accessibility for developers who use other platforms like Android or Windows.
  • Performance with Large Repositories
    Some users report performance issues when handling very large repositories, affecting the app's efficiency in such scenarios.
  • Editing Capabilities
    While it offers basic editing functionalities, Working Copy lacks some of the more advanced code editing features found in dedicated code editors.

Zendesk features and specs

  • User-Friendly Interface
    Zendesk offers an intuitive and easy-to-navigate interface, making it accessible for users of varying technical expertise. This reduces the learning curve and increases efficiency.
  • Multi-Channel Support
    Zendesk supports various customer interaction channels, including email, chat, phone, and social media. This allows businesses to provide consistent support across multiple platforms.
  • Customizability
    The platform is highly customizable with options to create custom workflows, automate repetitive tasks, and integrate with a wide range of third-party applications.
  • Robust Reporting and Analytics
    Zendesk offers powerful reporting and analytics tools, enabling businesses to track key performance metrics, analyze customer interactions, and make data-driven decisions.
  • Scalability
    The platform is designed to grow with your business, offering various tiers of service and options that cater to both small businesses and large enterprises.

Working Copy videos

Using Git on iPad with Textastic and Working Copy

More videos:

  • Review - Obsidian: Capture on iOS with Drafts and Working Copy - Effective Remote Work

Zendesk videos

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Working Copy and Zendesk)
Git
100 100%
0% 0
Customer Support
0 0%
100% 100
Code Collaboration
100 100%
0% 0
Help Desk
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Working Copy and Zendesk

Working Copy Reviews

We have no reviews of Working Copy yet.
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Zendesk Reviews

  1. Clunky & awful customer service

    Would give them 0/5 if I could!

    🏁 Competitors: HubSpot, Freshdesk
    👎 Cons:    Customer support|Ux/ui|Limited features

10 Best Freshdesk Alternatives for Businesses in 2024
Zendesk is a robust customer support software suitable for enterprise companies. It is a customer service and engagement platform that provides various tools and software solutions to help businesses manage customer support, interactions, and relationships.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Zendesk is a great customer satisfaction software for enterprise, but there could be better options for small businesses. If you have a small business or want something a bit more personal, then our breakdown of the best Zendesk alternatives can help you find the right software for you.
9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Companies choose Zendesk over Freshdesk because Zendesk is a trusted solution and an authority in customer service software. Our software is CX-centered and we understand what it takes to deliver an exceptional and personalized customer experience. Our Zendesk vs. Freshdesk page provides deeper information about how they compare.
Source: www.zendesk.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com

Social recommendations and mentions

Based on our record, Working Copy should be more popular than Zendesk. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Working Copy mentions (18)

  • 37signals Introduces Once – One time payment software
    Even better is the licensing model where you can keep using the version as-is after the subscription ends. You just don't get any new features. It's even possible to do on iOS, as Working Copy [0] is doing it. (You also get all the bug fixes and stuff, only new features are behind a flag that requires you to purchase another year of updates. I would also argue that Working Copy specifically is too cheap, but I... - Source: Hacker News / over 1 year ago
  • How I set up an almost fully automatic free Sync between Win, Android, iOS using Git.
    Yeah, Working Copy is a proper Git front-end which helps do safe syncing, via features such as:. Source: over 2 years ago
  • [Newbie] How could I prevent git conflicts and make this system better?
    So I have a laptop and a iPhone. On laptop I have the Obsidian.md desktop app, on iPhone I have the app and Working Copy app too. This is all for syncing my notes. Source: over 2 years ago
  • Show HN: Jot: Rapid note management for the terminal, inspired by Obsidian
    > It uses the same format of storage as Obsidian... Can Obsidian and Jot co-mingle in the same vault? I use Obsidian and am very happy with the git plugin[0] and Working Copy(iOS)[1] for keeping things automatically synced between my phone and desktop(s). Often I find myself dumping notes into random places from the terminal; feeding markdown via pipes. But I then have to remember to collect these artifacts and... - Source: Hacker News / over 2 years ago
  • Are there any good git viewers/browsers for iOS?
    This is the only one I've heard people use: https://workingcopyapp.com/. Source: almost 3 years ago
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Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / over 1 year ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 2 years ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 2 years ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
View more

What are some alternatives?

When comparing Working Copy and Zendesk, you can also consider the following products

CodeHub - CodeHub is the most complete, unofficial, client for GitHub on the iOS platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Git2Go - The Git client for iPhone and iPad you always wanted

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Git Flow - Git Flow is a very self-explanatory free software workflow for managing Git branches.

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!