Software Alternatives, Accelerators & Startups

Intercom VS Working Copy

Compare Intercom VS Working Copy and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Working Copy logo Working Copy

The powerful Git client for iOS
  • Intercom Landing page
    Landing page //
    2023-07-05
  • Working Copy Landing page
    Landing page //
    2023-09-23

Intercom

Release Date
2011 January
Startup details
Country
United States
State
California
Founder(s)
Ciaran Lee
Employees
500 - 999

Intercom features and specs

  • User-friendly Interface
    Intercom offers an intuitive and easy-to-use interface, making it accessible to users with varying levels of technical expertise.
  • Comprehensive Customer Communication Tools
    It provides a suite of tools for live chat, email marketing, in-app messaging, and customer support, all of which can be accessed in one place.
  • Customization and Integration
    Intercom allows for extensive customization and integrates with various third-party applications, enabling businesses to tailor the platform to meet their specific needs.
  • Automation Capabilities
    The platform supports automated workflows, which can save time and ensure consistent customer interactions.
  • Customer Data Management
    Intercom collects and analyzes customer data, providing valuable insights into customer behavior and preferences that can inform business strategies.

Possible disadvantages of Intercom

  • Cost
    Intercom can be expensive, particularly for small businesses or startups. The pricing model is based on the number of users and features, which can add up quickly.
  • Complexity for Advanced Features
    While basic features are user-friendly, some of the more advanced functionalities can be complex and may require a steeper learning curve.
  • Limited Reporting
    The reporting and analytics features, while useful, are sometimes considered less comprehensive compared to specialized analytics platforms.
  • Customer Support
    Some users have reported that Intercom's own customer support can be slow to respond, which can be frustrating when dealing with urgent issues.
  • Notification Overload
    The platform can generate a high volume of notifications, which can be overwhelming and may require careful management to avoid interrupting workflow.

Working Copy features and specs

  • User Interface
    Working Copy features an intuitive and user-friendly interface that makes navigating through repositories, committing changes, and pushing updates seamless even for beginners.
  • File Management
    It offers robust file management capabilities, allowing users to easily view, edit, and manage files directly within the app, a crucial feature for developers on the go.
  • Integration
    Working Copy integrates well with other iOS apps and services, enabling smooth workflow transitions between different tools and platforms.
  • Support for Multiple Repositories
    The app supports multiple repositories, which is beneficial for developers who work on various projects simultaneously.
  • Offline Capabilities
    Working Copy allows users to work offline with local repositories, syncing changes when back online, enabling productivity in environments without internet access.
  • SSH Key Management
    It includes robust SSH key management, ensuring secure and streamlined authentication for remote repository access.

Possible disadvantages of Working Copy

  • Cost
    While the basic features are free, some advanced functionalities require a paid subscription, which might be a drawback for budget-conscious users.
  • Learning Curve
    Despite its user-friendly interface, the abundance of features can be overwhelming for new users, leading to a steep learning curve.
  • Limited Platform
    The app is available exclusively for iOS, which restricts accessibility for developers who use other platforms like Android or Windows.
  • Performance with Large Repositories
    Some users report performance issues when handling very large repositories, affecting the app's efficiency in such scenarios.
  • Editing Capabilities
    While it offers basic editing functionalities, Working Copy lacks some of the more advanced code editing features found in dedicated code editors.

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Working Copy videos

Using Git on iPad with Textastic and Working Copy

More videos:

  • Review - Obsidian: Capture on iOS with Drafts and Working Copy - Effective Remote Work

Category Popularity

0-100% (relative to Intercom and Working Copy)
Customer Support
100 100%
0% 0
Git
0 0%
100% 100
CRM
100 100%
0% 0
Code Collaboration
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Intercom and Working Copy

Intercom Reviews

  1. Eleanor Bennett
    · Digital Marketing Specialist at Logit.io ·
    An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best Tidio Alternatives Compared
Intercom is a customer engagement platform that serves mostly large and enterprise businesses. The software is known for its versatility, offering live chat, messaging, and in-app support, combined with advanced automation, AI bots, and customer data tracking.
Source: www.tidio.com
10 Best Freshdesk Alternatives for Businesses in 2024
Intercom is an alternative that excels in self-service support. It enables businesses to communicate and engage with their customers in real-time.
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
Intercom provides a useful suite of tools designed to improve your customer engagement. As a Freshdesk alternative, Intercom ticks several boxes when it comes to features:
9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
Top 13 Freshdesk alternatives and competitors for 2024
Intercom offers customer service software while also extending its platform to marketing and sales. Intercom is a newer platform to the CX market and has adopted AI and automation capabilities to keep up with business trends. Intercom features Intercom Messenger, a communication tool that provides customers with self-service or live support options.
Source: www.zendesk.com

Working Copy Reviews

We have no reviews of Working Copy yet.
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Social recommendations and mentions

Based on our record, Working Copy should be more popular than Intercom. It has been mentiond 18 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Intercom mentions (7)

  • Enhancing Customer Support with a Live Chat Widget on Your Website
    Intercom: Famous for its conversational marketing focus, Intercom’s live chat widget offers features like proactive messaging and lead qualification. It also supports deep personalization for enhanced customer engagement. - Source: dev.to / 6 months ago
  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 2 years ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 3 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 3 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 3 years ago
View more

Working Copy mentions (18)

  • 37signals Introduces Once – One time payment software
    Even better is the licensing model where you can keep using the version as-is after the subscription ends. You just don't get any new features. It's even possible to do on iOS, as Working Copy [0] is doing it. (You also get all the bug fixes and stuff, only new features are behind a flag that requires you to purchase another year of updates. I would also argue that Working Copy specifically is too cheap, but I... - Source: Hacker News / over 1 year ago
  • How I set up an almost fully automatic free Sync between Win, Android, iOS using Git.
    Yeah, Working Copy is a proper Git front-end which helps do safe syncing, via features such as:. Source: over 2 years ago
  • [Newbie] How could I prevent git conflicts and make this system better?
    So I have a laptop and a iPhone. On laptop I have the Obsidian.md desktop app, on iPhone I have the app and Working Copy app too. This is all for syncing my notes. Source: over 2 years ago
  • Show HN: Jot: Rapid note management for the terminal, inspired by Obsidian
    > It uses the same format of storage as Obsidian... Can Obsidian and Jot co-mingle in the same vault? I use Obsidian and am very happy with the git plugin[0] and Working Copy(iOS)[1] for keeping things automatically synced between my phone and desktop(s). Often I find myself dumping notes into random places from the terminal; feeding markdown via pipes. But I then have to remember to collect these artifacts and... - Source: Hacker News / over 2 years ago
  • Are there any good git viewers/browsers for iOS?
    This is the only one I've heard people use: https://workingcopyapp.com/. Source: almost 3 years ago
View more

What are some alternatives?

When comparing Intercom and Working Copy, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

CodeHub - CodeHub is the most complete, unofficial, client for GitHub on the iOS platform.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Git2Go - The Git client for iPhone and iPad you always wanted

Drift - A messaging app that helps you grow your business.

Git Flow - Git Flow is a very self-explanatory free software workflow for managing Git branches.