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Vitally VS SmartKarrot

Compare Vitally VS SmartKarrot and see what are their differences

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Vitally logo Vitally

Analytics and insights to drive B2B startup success 🚀

SmartKarrot logo SmartKarrot

Comprehensive customer success platform designed for ease of use. Software has been specifically architected to address account churn, client retention, and expansion goals whilst providing your customers with the best experience.
  • Vitally Landing page
    Landing page //
    2023-02-21

Vitally provides analytics, alerts, automation, and engagement tools to help high-growth companies provide personalized Customer Success at scale.

  • SmartKarrot Landing page
    Landing page //
    2023-03-29

SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

  1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies.
  2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently.
  3. Our New Age Design with a PLG mindset allows for a great experience for users.
  4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams.

Vitally videos

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SmartKarrot videos

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Growth Intelligence Platform

Category Popularity

0-100% (relative to Vitally and SmartKarrot)

Vitally

SmartKarrot

Customer Success
68 68%
Customer Success
32% 32
Productivity
100 100%
Productivity
0% 0
Customer Experience Management
0 0%
Customer Experience Management
100% 100
CRM
100 100%
CRM
0% 0

User comments

Share your experience with using Vitally and SmartKarrot. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Vitally seems to be more popular. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Vitally mentions (2)

  • Thanks AI!
    Churnzero.com - + Side uses ChatGPT for automated replies - Side still rule-based Churned.io + Uses AI for predictive modelling for CLV's - Side young company but prob flexible Vitally.io + Very mature tool -side very expensive. Source: 12 months ago
  • What CRM and Sales tool do you use?
    - vitally.io for customers (CRM/tasks/notes). Source: about 2 years ago

SmartKarrot mentions (0)

We have not tracked any mentions of SmartKarrot yet. Tracking of SmartKarrot recommendations started around Mar 2021.

What are some alternatives?

When comparing Vitally and SmartKarrot, you can also consider the following products

Gainsight - Customer Success for the New Enterprise

Totango - Totango is a Customer Success Software Platform

Planhat - Customer success has changed. Meet the modern Customer Platform!

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Velaris.io - One platform, limitless Success

Churn360 - Churn360 customer success software helps to monitor your customer account health and data to lower your churn rate and increase revenue.

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