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Churnzero VS Vitally

Compare Churnzero VS Vitally and see what are their differences

Usetiful
Fight user churn with great user onboarding. Interactive product tours and smart tips significantly improve your user retention. featured
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Churnzero logo Churnzero

ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Vitally logo Vitally

Analytics and insights to drive B2B startup success 🚀
  • Churnzero Landing page
    Landing page //
    2019-01-29
  • Vitally Landing page
    Landing page //
    2023-02-21

Vitally provides analytics, alerts, automation, and engagement tools to help high-growth companies provide personalized Customer Success at scale.

Churnzero videos

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A Day in the Life of a CSM Using ChurnZero

More videos:

  • Review - Introduction to ChurnZero

Vitally videos

No Vitally videos yet. You could help us improve this page by suggesting one.

+ Add video

Category Popularity

0-100% (relative to Churnzero and Vitally)

Churnzero

Vitally

Customer Success
75 75%
Customer Success
25% 25
Help Desk
100 100%
Help Desk
0% 0
Data Dashboard
0 0%
Data Dashboard
100% 100
Customer Experience Management
100 100%
Customer Experience Management
0% 0

User comments

Share your experience with using Churnzero and Vitally. For example, how are they different and which one is better?
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Social recommendations and mentions

Based on our record, Vitally should be more popular than Churnzero. It has been mentiond 2 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Churnzero mentions (1)

  • CRM for Small IT Business
    I noticed that Zoho, just like many other CRM solutions tend to focus on sales alone, and doesn't fit a subscription model very well. So once you have a bunch of deals in the pipeline, you'll want to close them as 'won'; However, if you have customers on subscriptions with expiration dates, renewals, etc. One way to manage that is to pair zoho or hubspot with an application that supports existing customers,... Source: about 2 years ago

Vitally mentions (2)

  • Thanks AI!
    Churnzero.com - + Side uses ChatGPT for automated replies - Side still rule-based Churned.io + Uses AI for predictive modelling for CLV's - Side young company but prob flexible Vitally.io + Very mature tool -side very expensive. Source: 11 months ago
  • What CRM and Sales tool do you use?
    - vitally.io for customers (CRM/tasks/notes). Source: about 2 years ago

What are some alternatives?

When comparing Churnzero and Vitally, you can also consider the following products

Gainsight - Customer Success for the New Enterprise

Totango - Totango is a Customer Success Software Platform

AppFollow - AppFollow is an integrated solution that makes monitoring, analyzing, and elevating your app's reputation easy.

ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.

Planhat - Customer success has changed. Meet the modern Customer Platform!

Woopra - Track your customers' web and mobile activity, forms, emails, support tickets and more, all in one place with customer analytics. Analyze and take action.

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