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Gainsight VS SmartKarrot

Compare Gainsight VS SmartKarrot and see what are their differences

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Gainsight logo Gainsight

Customer Success for the New Enterprise

SmartKarrot logo SmartKarrot

Comprehensive customer success platform designed for ease of use. Software has been specifically architected to address account churn, client retention, and expansion goals whilst providing your customers with the best experience.
  • Gainsight Landing page
    Landing page //
    2023-05-13
  • SmartKarrot Landing page
    Landing page //
    2023-03-29

SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

  1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies.
  2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently.
  3. Our New Age Design with a PLG mindset allows for a great experience for users.
  4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams.

Gainsight videos

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Gainsight Product Overview

SmartKarrot videos

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Growth Intelligence Platform

Category Popularity

0-100% (relative to Gainsight and SmartKarrot)

Gainsight

SmartKarrot

Customer Success
80 80%
Customer Success
20% 20
Help Desk
90 90%
Help Desk
10% 10
Customer Experience Management
81 81%
Customer Experience Management
19% 19
CRM
100 100%
CRM
0% 0

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Gainsight and SmartKarrot

Gainsight Reviews

We’ve Tried 5 WalkMe Alternatives (Here’s Our Feedback)
Because Gainsight is integrated into Salesforce, you will first need to create a Salesforce account in order to install the Gainsight into your product. Gainsight offers you great customer success metrics and analytics, but not exceptional UI and in-app experiences.
Source: userpilot.com

SmartKarrot Reviews

We have no reviews of SmartKarrot yet.
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What are some alternatives?

When comparing Gainsight and SmartKarrot, you can also consider the following products

Totango - Totango is a Customer Success Software Platform

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Planhat - Customer success has changed. Meet the modern Customer Platform!

Churn360 - Churn360 customer success software helps to monitor your customer account health and data to lower your churn rate and increase revenue.

ClientSuccess - Reduce churn and increase revenue with the true customer success management platform.

ZapScale - Easiest Customer Success Platform

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