Best Customer Success Products in 2025

Setuply: Transform Clients into Brand Advocates. An AI-powered, purpose-built platform for client onboarding and lifecycle management, helping B2B teams accelerate revenue recognition, boost retention, and scale operations with confidence.

Key Setuply features:

Project Management Case Management Secure Data Staging Client Impact Control Panel

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ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

Key Churnzero features:

Customer Success Real-time Data Integration Automation

Customer Success for the New Enterprise.

Key Gainsight features:

Comprehensive Customer Success Platform Integration Capabilities Advanced Analytics Automation Features

Totango is a Customer Success Software Platform.

Key Totango features:

User-Friendly Interface Comprehensive Customer Success Features Customizable Dashboards and Reports Integration Capabilities

Customer success has changed. Meet the modern Customer Platform! .

Key Planhat features:

User-Friendly Interface Comprehensive Customer Success Tracking Customizable Dashboards Data Integration Capabilities

Reduce churn and increase revenue with the true customer success management platform.

Key ClientSuccess features:

User-Friendly Interface Customer Health Scoring Integration Capabilities Customer Insights

Stop Losing Money toFailed Payments in Stripe. Churn Buster saves you thousands of dollars every month by ensuring your customers update their payment information.

Key ChurnBuster features:

Automated Dunning Process Integration Capabilities Customer Communication Analytics and Reporting

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Key Intercom features:

User-friendly Interface Comprehensive Customer Communication Tools Customization and Integration Automation Capabilities

Analytics and insights to drive B2B startup success 🚀.

Key Vitally features:

User-Friendly Interface Comprehensive Customer Success Tools Data Integration Customization

paid Free Trial $500.0 / Monthly

Churn solution that turns your customers right around.

Key Churn Solution features:

Data Analysis Custom Cancellation Flows Management Customer Feedback

freemium $49.0 / Monthly

The only platform that fixes every type of churn for you.

Key ChurnKey features:

Cancel Flows Failed Payment Recovery Churn Prediction A/B Testing

freemium $99.0 / Monthly

Churn360 customer success software helps to monitor your customer account health and data to lower your churn rate and increase revenue.

Key Churn360 features:

360 Customer View Health score Customer Onboarding Customer Surveys

paid Free Trial $399.0 / Monthly (0-4 users)

Reduce SaaS churn.

Key Raaft features:

Cancel Flows Offboarding Product Feedback

freemium

One platform, limitless Success.

paid