Software Alternatives & Reviews

Totango VS SmartKarrot

Compare Totango VS SmartKarrot and see what are their differences

Totango logo Totango

Totango is a Customer Success Software Platform

SmartKarrot logo SmartKarrot

Comprehensive customer success platform designed for ease of use. Software has been specifically architected to address account churn, client retention, and expansion goals whilst providing your customers with the best experience.
  • Totango Landing page
    Landing page //
    2023-10-11

  • SmartKarrot Landing page
    Landing page //
    2023-03-29

SmartKarrot allows Customer Success and Account Management teams to handle their Customer Growth (Expansion & Retention) and Scaling Growth operations efficiently (through Intelligence & Automation).

  1. Built on a foundation of Augmented Intelligence, SmartKarrot proactively handles complex use cases around Expansion & Retention. Across multiple products, service lines and geographies.
  2. Our Intense focus on Automation & Playbooks allows our customers to scale efficiently.
  3. Our New Age Design with a PLG mindset allows for a great experience for users.
  4. Our unlimited user packages allows our clients to become truly Customer Centric, and enables great alignment within teams.

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SmartKarrot videos

Growth Intelligence Platform

Category Popularity

0-100% (relative to Totango and SmartKarrot)
Help Desk
93 93%
7% 7
Customer Success
80 80%
20% 20
Customer Experience Management
Customer Support
100 100%
0% 0

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What are some alternatives?

When comparing Totango and SmartKarrot, you can also consider the following products

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Gainsight - Customer Success for the New Enterprise

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Churnzero - ChurnZero is the Customer Success Platform built for growing SaaS and subscription businesses.

HelpScout - Help Scout is a simple, straightforward way to provide excellent support

Churn360 - Churn360 customer success software helps to monitor your customer account health and data to lower your churn rate and increase revenue.