UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
Modern PSA and RMM Software for MSP's and IT Teams
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Which is more popular?
Based on our record, UserVoice
seems to be more popular. It has been mentioned
8 times
since March 2021.
social mentions
8 vs 0
Customer Feedback popularity
100% vs 0%
alternatives listed
240+ vs 44
Base details
Website, pricing, platforms and company facts side by side.
User Feedback Gathering UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
Customization The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
Integration with Other Tools UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
Analytics and Reporting Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
User Engagement Features like voting and commenting encourage user participation and create a sense of community.
Scalability The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.
Possible disadvantages
Pricing UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
Learning Curve There can be a steep learning curve for new users, which might require additional training and onboarding.
Limited Customization at Lower Tiers While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
Complexity Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
Response Time Some users have reported slower response times from customer support, which can be frustrating during critical issues.
Feature Clutter The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.
Customization Open Shell provides extensive customization options, allowing users to modify the Start menu to fit their preferences, from design to functionality.
Familiar Interface It offers a classic start menu which is familiar to users of older Windows versions, making it easier for them to navigate.
Open Source Being an open-source project, it allows for community contributions, making it more transparent and potentially more secure.
No Cost Open Shell is free to use, providing a cost-effective solution for users who want a different Start menu experience without paying for software.
Regular Updates The project is fairly well-maintained, receiving updates that add new features and fix potential issues, improving user experience over time.
Possible disadvantages
Compatibility Issues There could be compatibility problems with certain Windows updates or third-party applications, requiring troubleshooting and fixes.
Learning Curve While it offers many customization options, new users might find the settings and customization process overwhelming and confusing initially.
Community Support As an open-source project, it relies heavily on community support rather than professional customer service, which can be a drawback for users needing prompt assistance.
Resource Usage Though generally lightweight, Open Shell can consume additional system resources, which might be impactful on less powerful machines.
Analysis
An editorial look at what each product does well and who it suits.
UserVoiceOpen Shell
Overall verdict
UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.
Why this product is good
UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.
Recommended for
UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.
Overall verdict
Open Shell is considered a good tool for those who desire a more traditional Start Menu experience on modern Windows versions. It is reliable, versatile, and generally well-received by the community for resurrecting the familiar interface from previous Windows iterations.
Why this product is good
Open Shell (formerly known as Classic Shell) is appreciated for its ability to bring back the classic Start Menu functionality to Windows, particularly for users who prefer the interface design and usability of older versions of Windows. It provides a customizable menu, various skins, and additional enhancements for the Start Button, File Explorer, and Internet Explorer. The software is lightweight, free, and open source, allowing for a high degree of personalization and adaptability.
Recommended for
Users who prefer the classic Windows Start Menu.
Individuals who are not satisfied with the default Start Menu on newer Windows versions.
Users seeking a highly customizable and lightweight menu solution.
Technical users who appreciate open-source software and want to tweak their system appearance and functionality.
Anyone upgrading from older Windows versions who wants to maintain a consistent user interface experience.
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email,...
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from...
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design....
Recommendations tracked on public social media and blogs since March 2021.
UserVoice8 mentionsOpen Shell0 mentions
YARWL (Yet Another Remarkable Wishlist)
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to...
Source:
almost 4 years ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/.
- Source: Hacker News
/
over 4 years ago
"Help us to improve your reMarkable experience"
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but...
Source:
over 4 years ago
Keep your desktop organized with Fences. This is a simple software program that allows you to sort the tabs on your desktop and create files that are easily recognizable to you.
Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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