
Canny.io
Freshdesk
Intercom
tawk.to
LiveAgent
UseResponse
Zendesk
UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Which is more popular?
Based on our record, FireCMS should be more popular than UserVoice. It has been mentioned 16 times since March 2021.
Website, pricing, platforms and company facts side by side.
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| Website | uservoice.com | firecms.co |
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| Company | Startup from the United States | — |
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What each product offers, as listed by its team.


Possible disadvantages
Possible disadvantages
An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.
No analysis of FireCMS yet.
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UserVoice Review
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How often each product is chosen within a category, 0–100% relative to the other.


Share your experience with using UserVoice and FireCMS. For example, how are they different and which one is better?
External articles and on-site reviews we used to compare the two products.


UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email,...
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from...
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design....
Managed to get a back office tool for our new project in very little time. Ton of integrated fields and easy to extend
Recommendations tracked on public social media and blogs since March 2021.


I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to... Source: almost 4 years ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but... Source: over 4 years ago
That's it! You are ready to go. You can now start building your project with FireCMS. - Source: dev.to / over 1 year ago
In the rapidly evolving landscape of content management systems (CMS), choosing the right backend is more critical than ever. Developers are faced with a plethora of options, from traditional setups like WordPress to modern headless CMSs... - Source: dev.to / almost 2 years ago
FireCMS is a free, open-source headless CMS based on Firebase, that both developers and content manager will love 🚀 #firebase #cms #content. Source: over 3 years ago
When comparing UserVoice and FireCMS, you can also consider the following products.

Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
Compare Canny.io to UserVoice or FireCMS:


Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Compare Freshdesk to UserVoice or FireCMS:

Flamelink.io is a headless CMS for Firebase.
Compare Flamelink.io to UserVoice or FireCMS:

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Compare Intercom to UserVoice or FireCMS:

Rowy is an open-source low-code platform to build your product, from MVP to scale. Manage your database in a spreadsheet-like UI, write Cloud Functions effortlessly in the browser, build automation with ready-made extensions to your favorite tools.
Compare Rowy to UserVoice or FireCMS: