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UserVoice VS Embedly

Compare UserVoice VS Embedly and see what are their differences

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Contents:
  1. ยป Base Details
  2. ยป Videos
  3. ยป Reviews
  4. ยป Alternatives

UserVoice logo UserVoice

UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Embedly logo Embedly

Embedly helps publishers and consumers manage embed codes from websites and APIs.
  • UserVoice Landing page
    Landing page //
    2023-10-14
  • Embedly Landing page
    Landing page //
    2021-09-21

UserVoice features and specs

  • User Feedback Gathering
    UserVoice allows businesses to collect feedback directly from users, helping to prioritize product improvements based on actual user needs.
  • Customization
    The platform is highly customizable, which allows organizations to tailor it to their specific needs and branding requirements.
  • Integration with Other Tools
    UserVoice integrates with other popular tools like Slack, Jira, and Salesforce, making it easier to consolidate feedback and manage workflows.
  • Analytics and Reporting
    Robust analytics and reporting tools provide actionable insights into user feedback trends and sentiment.
  • User Engagement
    Features like voting and commenting encourage user participation and create a sense of community.
  • Scalability
    The platform can scale to accommodate organizations of various sizes, from startups to large enterprises.

Possible disadvantages of UserVoice

  • Pricing
    UserVoice can be expensive for small businesses or startups, making it less accessible for organizations with limited budgets.
  • Learning Curve
    There can be a steep learning curve for new users, which might require additional training and onboarding.
  • Limited Customization at Lower Tiers
    While the platform is customizable, lower-tier plans offer limited customization options compared to higher-tier plans.
  • Complexity
    Advanced features and integrations can add complexity, which may require dedicated staff for proper management.
  • Response Time
    Some users have reported slower response times from customer support, which can be frustrating during critical issues.
  • Feature Clutter
    The abundance of features can sometimes feel overwhelming, making navigation and usage less intuitive for some users.

Embedly features and specs

  • Ease of Use
    Embedly provides a simple API that allows developers to embed content from a wide variety of sources with minimal effort.
  • Content Versatility
    Supports embedding content from many major providers such as YouTube, Instagram, Twitter, and more, enhancing the versatility of web content.
  • Customization
    Offers customizable embed options so developers can tailor the appearance and behavior of the embedded content to fit their needs.
  • Aggregated Data
    Provides enriched metadata from embedded content, which could be useful for SEO and content analysis.
  • Cross-Platform Support
    Embeds are responsive and work well across different devices and platforms, providing a consistent user experience.

Possible disadvantages of Embedly

  • Cost
    Embedly offers a freemium model, but the free tier has limitations, and the premium plans can be expensive for small businesses or individual developers.
  • Dependency
    Relying on a third-party service means developers are dependent on Embedly for uptime and performance, which could be a potential risk if the service experiences issues.
  • Privacy Concerns
    Using Embedly means sharing data with a third-party service, which could raise privacy concerns depending on the type of content being embedded.
  • Limitations in Custom Sources
    While Embedly supports many major providers, it may not support lesser-known or niche content sources, which could be a drawback for certain use cases.
  • API Rate Limits
    The API has rate limits even on premium plans, which could be restrictive for high-traffic websites or applications requiring extensive embedding.

Analysis of UserVoice

Overall verdict

  • UserVoice is a good solution for businesses looking to systematically incorporate customer feedback into their product development process. It is particularly beneficial for organizations seeking to improve customer engagement and make data-driven decisions.

Why this product is good

  • UserVoice is a popular platform for gathering and managing customer feedback. It provides tools for users to submit, vote, and discuss ideas, which can help companies prioritize product development based on customer demand. The platform is praised for its ease of use, integration capabilities with other tools, and its robust reporting features, which allow businesses to track feedback trends and measure customer satisfaction effectively.

Recommended for

    UserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.

Analysis of Embedly

Overall verdict

  • Embedly is generally considered a good option for content embedding due to its comprehensive API and ease of use.

Why this product is good

  • Embedly provides a robust platform that allows developers to easily embed multimedia content from a wide range of sources. The service simplifies the process of extracting and displaying content such as images, videos, and articles by providing a unified API. It supports a vast number of providers and offers customization options, making it a flexible tool for developers. Additionally, Embedly delivers content in a mobile-optimized way, ensuring a better user experience across different devices.

Recommended for

  • Developers looking to integrate multimedia content into websites or applications
  • Content creators and publishers who want to enrich their platforms with external content
  • Web and mobile app developers needing a simple solution for embedding content from multiple sources

UserVoice videos

+ Add

UserVoice Review

More videos:

  • Tutorial - How to Use Customer Feedback on Your Product by UserVoice CEO
  • Review - UserVoice

Embedly videos

+ Add

Tips On Embedding In Blogs And Websites Using Embedly

Category Popularity

0-100% (relative to UserVoice and Embedly)

UserVoice

Embedly

Customer Feedback
100 100%
Customer Feedback
0% 0
Advertising
0 0%
Advertising
100% 100
User Feedback
100 100%
User Feedback
0% 0
Content Marketing
0 0%
Content Marketing
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UserVoice and Embedly

UserVoice Reviews

10 Best Canny Alternatives and Competitors in 2025
UserVoice is a Canny.io alternative that dives deeper into customer feedback. While Canny offers feedback based on upvoting, UserVoice goes further by collecting feedback from multiple avenues including email, questionnaires, chat, and automated feedback forms. Use this tool to leverage user feedback and build more innovative products. โš’๏ธ
Source: clickup.com
17 Best Canny Alternatives in 2024
UserVoice is a customer feedback management tool that helps you collect, organize and prioritize all of your feedback in one place. UserVoice is the most complete and most popular tool for collecting feedback from your users and employees. It is also one of the few tools that can handle both internal (employee) feedback and external customer feedback.
Source: supahub.com
30+ Customer Feedback Tools comparison
For optimal user experience, your customer should not sense they are leaving your website and using another platform for feedback. The look and feel of the feedback platform must be customizable to match your design. Create and organize pages with custom content with UserVoice and ClearFlask.
Source: clearflask.com
HOW TO: Set Up a Q&A Website in Minutes โ€“ the Best Options Reviewed & Compared
UserVoice is very much like GetSatisfaction with some similar aspects and several differences. UV allows your users to ask questions, suggest, vote, and comment all for feedback from you. The user experience is simplistic in its own way, offers quick accessibility, and delivers results. UserVoice aims to solve the problem of disconnection and miscommunication between you and...
Source: ecommerce-platforms.com
The 20 Best Help Desk Apps and Knowledge Base Tools for Customer Support
Customers can send in new public ideas or private messages, and your team can answer them all from one combined dashboard. There's even integrations with internet phone systems, CRMs, social networks and more to get as many of your support requests in one place as possible. UserVoice watches everything going on and combines it with your public feature requests to build a...
Source: zapier.com

Embedly Reviews

We have no reviews of Embedly yet.
Be the first one to post

Social recommendations and mentions

Based on our record, Embedly should be more popular than UserVoice. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

UserVoice mentions (8)

  • YARWL (Yet Another Remarkable Wishlist)
    I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 3 years ago
  • Ask HN: Could you please share which SaaS you are using for your SaaS?
    - Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
  • "Help us to improve your reMarkable experience"
    I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
  • How We Use Internal Hackathons to Create New Product Features
    Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, โ€œOh yeah, I hacked that together; it was cool but with a few bugs.โ€. - Source: dev.to / over 4 years ago
  • Move features requests from Reddit?
    Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
View more

Embedly mentions (13)

  • Automod remove videos less than 1second long?
    You can see what kinds of properties you can see for media - I fed the URL of a video into embed.ly as that document suggested, but none of the fields returned gave me a video length... You may want to try with one of the images posted to your sub and see what properties you get. Maybe there's something else in the metadata you can search for that is common across the short videos. Source: over 2 years ago
  • Embedding videos on reddit
    Some people report success with getting approved by https://embed.ly/, others report that service never responded to them. Source: about 3 years ago
  • free-for.dev
    Embed.ly โ€” Provides APIs for embedding media in a webpage, responsive image scaling, extracting elements from a webpage. Free for up to 5,000 URLs/month at 15 requests/second. - Source: dev.to / over 3 years ago
  • How to ban specific YouTube links?
    Use https://embed.ly to extract the MEDIA_AUTHoR or MEDIA_AUTHOR_URL from the link and add it to either of the 2 rules below. Source: over 3 years ago
  • How does Reddit embed โ€œunavailableโ€ Youtube videos? (example included)
    If you pull up that script, it references "cdn.embedly.com", a third-party content delivery network. See their home page at https://embed.ly/. Source: about 4 years ago
View more

What are some alternatives?

When comparing UserVoice and Embedly, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

uberflip - Organize and Centralize ALL of your Content in minutes

Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

CoSchedule - CoSchedule is the #1 marketing calendar that helps you stay organized and get sh*t done. Plan, produce, publish and promote your content.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Rocketium - A DIY video creation platform. Make videos in minutes using preset themes and templates.

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