UserVoice
Freshdesk
Canny.io
Intercom
tawk.to
LiveAgent
UseResponse
Zendesk
Caterease
Total Party Planner
CaterTrax
Gather
Aisle Planner
Ungerboeck Software
Dude Solutions Event Management
Planning Pod
UserVoice CatereaseUserVoice is recommended for medium to large-sized businesses, product managers, customer experience teams, and any organization looking to foster a more interactive relationship with their customer base to drive product improvements. It suits industries where customer feedback is a critical component of growth and innovation, such as technology, software development, and digital services.
Caterease is recommended for catering businesses of various sizes, from small businesses to large enterprises. It's particularly suitable for those who require robust event management capabilities and need to efficiently manage large volumes of data and customer interactions.
Based on our record, UserVoice seems to be more popular. It has been mentiond 8 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I have sent them some user stories, complete with storyboard images. I am not a beta participant though. I suggested that it would be helpful if they rolled out something like UserVoice's Feedback Manager, so there is transparency to what's in the request queue and where we users can formally vote on the value of a given feature suggestion. Source: over 3 years ago
- Collecting customer's feature requests: This is a tough one, I am using https://uservoice.com/ but I don't like it that much. I am searching for a self-hosted alternative to https://canny.io/. - Source: Hacker News / over 4 years ago
I think that RM should consider a solution such as UserVoice which will let the user community vote on what critical bug fixes or new features we feel are most important. Not only can a user upvote a feature request or critical fix, but they can also add comments to help substantiate their vote. Source: over 4 years ago
Six months later, UserVoice wanted to sign in with Courier and mentioned we lacked some functionalities they wanted. Specifically, they wanted to put two blocks next to each other in the notification designer. So, the sales and product team reached out to me, and I went, โOh yeah, I hacked that together; it was cool but with a few bugs.โ. - Source: dev.to / over 4 years ago
Would having a proper Customer Feedback platform using something like Canny or UserVoice be useful? Source: almost 5 years ago
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
Total Party Planner - Total Party Planner is a catering and banquet management software that enables user to access data from anywhere along with security, customer service & features.
Canny.io - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
CaterTrax - The CaterTrax Platform streamlines back-of-the-house processes to increase operational efficiency, view orders for the day, week, or month, plan preparation, staffing, and inventory.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Gather - Gather allows hospitality agencies of all sizes to organize and breed productive events businesses.
