Software Alternatives, Accelerators & Startups

Usersnap VS GitHub Enterprise

Compare Usersnap VS GitHub Enterprise and see what are their differences

Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.

GitHub Enterprise logo GitHub Enterprise

The on-premises version of GitHub, which you can deploy and manage in your own, secure environment
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

  • GitHub Enterprise Landing page
    Landing page //
    2023-09-22

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

GitHub Enterprise

Website
github.com
Pricing URL
-
$ Details
-
Platforms
-
Release Date
-

Usersnap features and specs

  • Screen recording
  • Voice recording
  • Feedback widget
  • Feedback boards
  • Feedback & Commenting
  • Bug Tracking
  • Integrations
  • Feedback Collector
  • Flexible Pricing
  • NPS Widget
  • Customer Support
  • Customer Feedback Widget
  • Customer portal
  • Surveys

GitHub Enterprise features and specs

  • Scalability
    GitHub Enterprise can handle large teams and repositories, making it suitable for organizations with extensive development needs.
  • Enhanced Security
    Offers advanced security features such as mandatory 2FA, LDAP integration, and SAML single sign-on, providing enterprises with greater control and protection of their codebases.
  • Dedicated Support
    Provides access to GitHub's dedicated support team, offering quicker and more specialized assistance than what is available in the free or lower-tier plans.
  • Compliance and Auditing
    Includes features that aid in compliance with industry standards and auditing capabilities, which are essential for enterprises needing to meet regulatory requirements.
  • On-Premises Deployment
    Allows for on-premises deployment, which is ideal for companies with strict data residency requirements or those that need to integrate tightly with their existing infrastructure.

Possible disadvantages of GitHub Enterprise

  • Cost
    GitHub Enterprise is significantly more expensive than GitHub's other offerings, which might be a barrier for startups or smaller businesses.
  • Complex Setup
    The on-premises version of GitHub Enterprise can have a more complex setup and maintenance process, requiring dedicated IT resources.
  • Overhead
    Enterprises might encounter administrative overhead when managing large teams, including configuring and maintaining various integrations and security settings.
  • Learning Curve
    Users unfamiliar with GitHub may face a learning curve, particularly when navigating the more advanced features of the Enterprise version.
  • Dependency on Network Infrastructure
    The performance and reliability of an on-premises GitHub Enterprise deployment can be affected by the companyโ€™s network infrastructure, necessitating reliable hardware and connectivity.

Analysis of Usersnap

Overall verdict

  • Usersnap is considered a good tool for teams looking to improve their feedback loops and bug-tracking efficiency. Its user-friendly interface and rich integration options make it a valuable asset for many organizations.

Why this product is good

  • Usersnap is a popular feedback and bug-tracking tool designed to streamline the communication process between developers, designers, and stakeholders. It offers visual feedback, allows users to annotate screenshots directly, and integrates with various project management tools. This makes it easy to report issues and track progress, enhancing collaboration and improving the product development lifecycle.

Recommended for

    Usersnap is highly recommended for development and design teams, project managers, and customer support teams who need a reliable tool to gather feedback, track bugs, and ensure higher quality in their software development process.

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

GitHub Enterprise videos

A look at the new GitHub Enterprise

More videos:

  • Review - Bring innovation to work with GitHub Enterprise
  • Review - Running GitHub Enterprise at scale in your organization - GitHub Satellite 2019

Category Popularity

0-100% (relative to Usersnap and GitHub Enterprise)
Customer Feedback
100 100%
0% 0
Code Collaboration
0 0%
100% 100
Visual Bug Reports
100 100%
0% 0
Git
0 0%
100% 100

User comments

Share your experience with using Usersnap and GitHub Enterprise. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Usersnap and GitHub Enterprise

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

GitHub Enterprise Reviews

We have no reviews of GitHub Enterprise yet.
Be the first one to post

Social recommendations and mentions

Based on our record, GitHub Enterprise should be more popular than Usersnap. It has been mentiond 11 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Usersnap mentions (4)

GitHub Enterprise mentions (11)

  • Building a Custom AI Code Reviewer for GitHub Enterprise with Bedrock and Go
    Here's the problem we were solving: we run GitHub Enterprise behind a VPN. Modern AI code review tools like Cursor, Github Copilot, and CodeRabbit expect cloud-hosted repos. We couldn't pipe proprietary code into them. But we still wanted AI code review on every PR. - Source: dev.to / 8 months ago
  • A checklist and guide to get your repository collaboration-ready
    Internal is a special visibility level used by GitHub Enterprise, allowing anyone inside your organization to see the repository, but nobody in the outside world. We generally suggest this as the default level for company projects that donโ€™t have siloed sensitive information (such as customer-specific data or logic that only a specific group should know about). - Source: dev.to / almost 2 years ago
  • Github Actions to deploy your Terraform code
    If the company you work for has subscribed to Github, you probably benefit from a more substantial offer with additional features (GitHub Team or GitHub Enterprise). - Source: dev.to / about 2 years ago
  • hE Is nOT qUaLifIeD!
    Some orgs run GitHub Enterprise on-prem. Set up properly, it's not publicly accessible at all. Source: over 3 years ago
  • hE Is nOT qUaLifIeD!
    I do. My company has an enterprise license and it basically just acts as a private corner of normal public-facing github. Basically like a private repo but instead of being scoped to a single repo it's a full multi-organization scope. All new report default to private, but can be flipped to public if we want to open-source some internal project. Source: over 3 years ago
View more

What are some alternatives?

When comparing Usersnap and GitHub Enterprise, you can also consider the following products

BugHerd - BugHerd: The Website Feedback Tool for Agencies

GitLab - Create, review and deploy code together with GitLab open source git repo management software | GitLab

Marker.io - Visual feedback and bug reporting tool for websites

GitHub - Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.

Userback - Userback empowers product teams to collect, understand, and act on user feedback with unprecedented speed and clarity.

BitBucket - Bitbucket is a free code hosting site for Mercurial and Git. Manage your development with a hosted wiki, issue tracker and source code.