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GitLab VS Usersnap

Compare GitLab VS Usersnap and see what are their differences

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GitLab logo GitLab

Create, review and deploy code together with GitLab open source git repo management software | GitLab

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • GitLab Landing page
    Landing page //
    2023-10-17
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

GitLab

Website
about.gitlab.com
Pricing URL
Official GitLab Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

GitLab features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

GitLab videos

+ Add

Introduction to GitLab Workflow

More videos:

  • Review - GitLab Review App Working Session

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to GitLab and Usersnap)

GitLab

Usersnap

Code Collaboration
100 100%
Code Collaboration
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Git
100 100%
Git
0% 0
Visual Bug Reports
0 0%
Visual Bug Reports
100% 100

User comments

Share your experience with using GitLab and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare GitLab and Usersnap

GitLab Reviews

  1. perfect for Freelancers!
Let's Make Sure Github Doesn't Become the only Option
The Pull Request workflow is so dominant now that it’s considered the default path for code to permanently enter into a repository. You can see a similar features in GitHub’s smaller competition Codeberg, GitLab, BitBucket, and Gitea. These competitors don’t offer other, major code collaboration tools, and their Pull Request-like features aren’t just there to help users come...
Source: blog.edwardloveall.com
Ten Best SonarQube alternatives in 2021
GitLab is an efficient and tremendous device for maintaining our code in different branches and preserving the master branch quickly. Additionally, it has robust CI/CD pipelines. It guarantees the safety of your code. With Gitlab, you can make your repo private in case of any difficulty. It helps inside the automated Integration and deployment of your code.
Source: duecode.io
10 Jenkins Alternatives in 2021 for Developers
You might be interested in using GitLab’s CI/CD utility instead of Jenkins because it is designed to be open-source and provides additional features. You could take advantage of automation by using the GitLab CI/CD technology that is currently available to integrate DevOps into your workflow.
Source: solutionsuggest.com
The Best Alternatives to Jenkins for Developers
GitLab CI/CD tool is a part of GitLab and a powerful alternative to Jenkins. It is an open-source web interface that can be used to apply all the continuous methods like integration, delivery, and deployment to your project without any third-party application. It provides a user-friendly interface along with distributed version control services.
Source: www.lambdatest.com
Gitea - Alternative to GitLab and GitHub
There are still plenty of things you might want centralized on a server somewhere, but it seems like a lot of the value add of GitHub, GitLab, and now Gitea is in making git repos easier to manage and interact with.
Source: news.ycombinator.com

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, GitLab seems to be a lot more popular than Usersnap. While we know about 112 links to GitLab, we've tracked only 4 mentions of Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

GitLab mentions (112)

View more

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 12 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing GitLab and Usersnap, you can also consider the following products

GitHub - Originally founded as a project to simplify sharing code, GitHub has grown into an application used by over a million people to store over two million code repositories, making GitHub the largest code host in the world.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

BitBucket - Bitbucket is a free code hosting site for Mercurial and Git. Manage your development with a hosted wiki, issue tracker and source code.

Marker.io - Visual feedback and bug reporting tool for websites

Gitea - A painless self-hosted Git service

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

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