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UseResponse VS PHPBack

Compare UseResponse VS PHPBack and see what are their differences

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UseResponse logo UseResponse

Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

PHPBack logo PHPBack

Open source customer feedback software
  • UseResponse Landing page
    Landing page //
    2023-10-10
  • PHPBack Landing page
    Landing page //
    2021-09-16

UseResponse videos

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Customer Feedback & Support Software UseResponse

PHPBack videos

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Category Popularity

0-100% (relative to UseResponse and PHPBack)

UseResponse

PHPBack

Customer Feedback
97 97%
Customer Feedback
3% 3
Forums And Forum Software
0 0%
Forums And Forum Software
100% 100
Help Desk
94 94%
Help Desk
6% 6
Forums
0 0%
Forums
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare UseResponse and PHPBack

UseResponse Reviews

30+ Customer Feedback Tools comparison
Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge base, and a live Chat.
Source: clearflask.com
30 Best Customer Feedback Survey Tools: An Overview | Mopinion
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you also receive access to a live chat client.
Source: mopinion.com

PHPBack Reviews

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What are some alternatives?

When comparing UseResponse and PHPBack, you can also consider the following products

UserVoice - UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.

Flarum - Flarum is the next-generation forum software that makes online discussion fun. It's simple, fast, and free.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Discourse - Discourse is an open source discussion platform built for the next decade of the Internet.

Canny - Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.

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