
UserVoice
Freshdesk
Zendesk
Canny.io
Nolt.io
Upvoty
GetSatisfaction
Open-source, self-hosted customer feedback software, live chat and helpdesk system that you can install on your server. Organize documentation using knowledge base and get feedback from social networks with centralized system

Easy and simple way to generate box-shadow and border-radius using this web app

Website, pricing, platforms and company facts side by side.
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| Website | useresponse.com | stevewalson.github.io |
| Pricing | — | |
| Company | Startup from Russia | — |
| Listed in | — |
What each product offers, as listed by its team.


Possible disadvantages
Possible disadvantages
An editorial look at what each product does well and who it suits.


Overall verdict
Why this product is good
Recommended for
Small to medium-sized businesses, startups, and organizations that seek a unified platform for customer support, engagement, and feedback management. It is particularly beneficial for those who want to encourage community interaction and gather detailed insights from customers.
Overall verdict
Why this product is good
Recommended for
Walkthroughs and reviews on video.
Customer Feedback & Support Software UseResponse
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External articles and on-site reviews we used to compare the two products.


Salesforce is a leading customer management tool that includes a subproduct IdeaExchange for collecting and prioritizing ideas with a roadmap. While UseResponse is a simpler CRM tool with feedback, helpdesk, knowledge...
UseResponse is a less expensive version of GetSatisfaction. However, this customer feedback tool provides you with a version that you can host yourself using open sourced code. In addition to feedback and a forum, you...
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UserVoice integrates easy-to-use feedback, helpdesk, and knowledge base management tools in one platform that empowers users to speak and companies to understand.
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Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
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Zendesk is a beautiful, lightweight help-desk solution.
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Canny helps you collect and organize feature requests to better understand customer needs and prioritize your roadmap.
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A fast & beautiful way to collect user feedback
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User feedback in 1 simple overview 🔥
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