Troop Messenger
Intercom
tawk.to
JivoChat
TextUs
Live Guide
Freshworks Live Chat
Chat.io
Zoho Desk
Freshdesk
Zendesk
LiveAgent
Salesforce Service Cloud
HelpScout
Front
Intercom
Troop Messenger is a new crop in the team chat application field. This application has the end-to-end encryption feature which is highly essential for the business application as most of the information is confidential. Troop Messenger has the user-interface that even a naive local business can understand and implement in his business, thereby relishing the results in the end. During work, a hell lot of formats of data is transferred within the team and searching for the required one among those tons of texts is a difficult task ever.
Therefore, Troop Messenger comes up with the superior filters that allow the users to search for text, file, images, video, gifs etcetera individually. Troop Messenger offers a massive storage of 15 GB. But, the best part is that it can be upgraded up to 1TB. In addition to mobile applications, Troop is available for the web as well.
Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
Troop Messenger Zoho DeskNo features have been listed yet.
I would conclude my experience with Troop Messenger as great. This tool has some key features that boost team communication and work productivity. The biggest advantage of this tool you will be in a position to communicate with your colleagues from other units or branches.
We have a very good experience with Troop Messenger, in fact, we never faced any issues with it. All our teams can collaborate virtually without any communication gaps. Moreover, it has all the features so we don’t have to invest money in other tools like Zoom, TeamViewer, etc.
Troop Messenger is the best office chat app we ever worked with. Considering our experience with our previous chat apps I would say the experience was pleasant, but it wasn’t great. And Troop Messenger is a kind of tool which intrigues the team to work better with its intuitive UI.
What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, Zoho Desk seems to be more popular. It has been mentiond 1 time since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
Desk — Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!