Software Alternatives & Reviews

Troop Messenger VS Intercom

Compare Troop Messenger VS Intercom and see what are their differences

Troop Messenger logo Troop Messenger

Troop Messenger is the brand new means of escalating office chat and instant messaging for business. It is integrated with multiple features and functionalities to take user experience to the next level. There is no limit for searches and team chat.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • Troop Messenger Landing page
    Landing page //
    2023-10-08

Troop Messenger is a new crop in the team chat application field. This application has the end-to-end encryption feature which is highly essential for the business application as most of the information is confidential. Troop Messenger has the user-interface that even a naive local business can understand and implement in his business, thereby relishing the results in the end. During work, a hell lot of formats of data is transferred within the team and searching for the required one among those tons of texts is a difficult task ever.

Therefore, Troop Messenger comes up with the superior filters that allow the users to search for text, file, images, video, gifs etcetera individually. Troop Messenger offers a massive storage of 15 GB. But, the best part is that it can be upgraded up to 1TB. In addition to mobile applications, Troop is available for the web as well.

  • Intercom Landing page
    Landing page //
    2023-07-05

Troop Messenger videos

Troop Messenger - the best Slack alternative to discuss work!

More videos:

  • Review - Troop Messenger - A Unified Business Messenger for Team Collaboration

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to Troop Messenger and Intercom)
Group Chat & Notifications
Customer Support
0 0%
100% 100
Communication
100 100%
0% 0
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Troop Messenger and Intercom

Troop Messenger Reviews

  1. All-in-one tool

    I would conclude my experience with Troop Messenger as great. This tool has some key features that boost team communication and work productivity. The biggest advantage of this tool you will be in a position to communicate with your colleagues from other units or branches.

    ๐Ÿ Competitors: Slack, Chanty, Microsoft Teams
    ๐Ÿ‘ Pros:    Professional customer support team|Features rich tool|Bulk messaging
    ๐Ÿ‘Ž Cons:    To my knowledge, troop messenger has no cons
  2. Amazing team chat app

    We have a very good experience with Troop Messenger, in fact, we never faced any issues with it. All our teams can collaborate virtually without any communication gaps. Moreover, it has all the features so we donโ€™t have to invest money in other tools like Zoom, TeamViewer, etc.

    ๐Ÿ Competitors: Slack, Microsoft Teams
    ๐Ÿ‘ Pros:    Complete team collaboration tool|The on-premise delivery model is available|Free from issues
    ๐Ÿ‘Ž Cons:    Nothing that i can recall specifically.
  3. Best app we ever worked with

    Troop Messenger is the best office chat app we ever worked with. Considering our experience with our previous chat apps I would say the experience was pleasant, but it wasnโ€™t great. And Troop Messenger is a kind of tool which intrigues the team to work better with its intuitive UI.

    ๐Ÿ Competitors: Slack, Microsoft Teams
    ๐Ÿ‘ Pros:    Ease to use|Impressive ui|Secured tool
    ๐Ÿ‘Ž Cons:    I don't have any cons to mention

Top 5 Skype Alternatives that you can Switch in 2021
Skype users would awestruck to see Troop Messengersโ€™ capacity. Troop Messenger is not just a Skype alternative, it is way ahead, due to the unique features it stands out as the best chat app that can be an instant messaging app cum team chat app cum business chat app with which team can have seamless communication.
15 Best Instant Messaging Apps for Business
Troop Messenger is a robust platform with a rich set of messaging features. Along with instant messaging, it also offers video calling, audio messaging, audio calls, screen sharing, forkout, remote desktop control and more.
Source: clariti.app
14 of the Best Slack Alternatives for 2022
Troop Messenger offers chat, audio and video calling, and screen sharing like many other communication apps. However, it even offers audio messaging and remote desktop control, which allows your team to enjoy a wide range of use cases within one solution. The premium version includes interesting features such as "Burnout" (which allows users to collaborate confidentially for...
18 Best Discord Alternatives 2020 | Expert Reviews
Troop Messenger offers a wide range of functions like one-to-one messaging, group conversations, file previews, voice video calls, screen sharing, Burnout, etc. There are so many cool emojis that make communication a lot of fun. Our team is using Troop Messenger for a year now, and I found that we chose a good, easy-to-use app for our teamโ€™s daily interactions for all our...
Sick of TeamViewer? Try these 7 Free alternative to TeamViewer
Troop Messenger is the best Team Viewer alternative that allows the users to connect with the remote teams with lightning speed.

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercomโ€™s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your repsโ€™ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercomโ€™s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercomโ€™s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, Intercom seems to be more popular. It has been mentiond 6 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Troop Messenger mentions (0)

We have not tracked any mentions of Troop Messenger yet. Tracking of Troop Messenger recommendations started around Mar 2021.

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: about 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. Iโ€™d emphasize a straightforward, fuss-free angle instead. Source: almost 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
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What are some alternatives?

When comparing Troop Messenger and Intercom, you can also consider the following products

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TextUs - TextUs is the leading businesses texting platform for professionals.

Drift - A messaging app that helps you grow your business.