Troop Messenger
Intercom
tawk.to
JivoChat
TextUs
Live Guide
Freshworks Live Chat
Chat.io
Freshdesk
Zendesk
LiveAgent
Intercom
HelpScout
Zoho Desk
Salesforce Service Cloud
Front
Troop Messenger is a new crop in the team chat application field. This application has the end-to-end encryption feature which is highly essential for the business application as most of the information is confidential. Troop Messenger has the user-interface that even a naive local business can understand and implement in his business, thereby relishing the results in the end. During work, a hell lot of formats of data is transferred within the team and searching for the required one among those tons of texts is a difficult task ever.
Therefore, Troop Messenger comes up with the superior filters that allow the users to search for text, file, images, video, gifs etcetera individually. Troop Messenger offers a massive storage of 15 GB. But, the best part is that it can be upgraded up to 1TB. In addition to mobile applications, Troop is available for the web as well.
Troop Messenger FreshdeskI would conclude my experience with Troop Messenger as great. This tool has some key features that boost team communication and work productivity. The biggest advantage of this tool you will be in a position to communicate with your colleagues from other units or branches.
We have a very good experience with Troop Messenger, in fact, we never faced any issues with it. All our teams can collaborate virtually without any communication gaps. Moreover, it has all the features so we don’t have to invest money in other tools like Zoom, TeamViewer, etc.
Troop Messenger is the best office chat app we ever worked with. Considering our experience with our previous chat apps I would say the experience was pleasant, but it wasn’t great. And Troop Messenger is a kind of tool which intrigues the team to work better with its intuitive UI.
Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
Based on our record, Freshdesk seems to be more popular. It has been mentiond 12 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 5 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website
TextUs - TextUs is the leading businesses texting platform for professionals.