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Troop Messenger VS Zendesk

Compare Troop Messenger VS Zendesk and see what are their differences

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Atera’s all-in-one platform enables IT professionals to gain access, visibility, and control over all their networks and devices from anywhere, so they can work smarter and light years faster. featured
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Troop Messenger logo Troop Messenger

Troop Messenger is the brand new means of escalating office chat and instant messaging for business. It is integrated with multiple features and functionalities to take user experience to the next level. There is no limit for searches and team chat.

Zendesk logo Zendesk

Zendesk is a beautiful, lightweight help-desk solution.
Visit Website
  • Troop Messenger Landing page
    Landing page //
    2023-10-08

Troop Messenger is a new crop in the team chat application field. This application has the end-to-end encryption feature which is highly essential for the business application as most of the information is confidential. Troop Messenger has the user-interface that even a naive local business can understand and implement in his business, thereby relishing the results in the end. During work, a hell lot of formats of data is transferred within the team and searching for the required one among those tons of texts is a difficult task ever.

Therefore, Troop Messenger comes up with the superior filters that allow the users to search for text, file, images, video, gifs etcetera individually. Troop Messenger offers a massive storage of 15 GB. But, the best part is that it can be upgraded up to 1TB. In addition to mobile applications, Troop is available for the web as well.

  • Zendesk Landing page
    Landing page //
    2024-05-06

Troop Messenger videos

+ Add

Troop Messenger - the best Slack alternative to discuss work!

More videos:

  • Review - Troop Messenger - A Unified Business Messenger for Team Collaboration

Zendesk videos

+ Add

Zendesk Overview Demo

More videos:

  • Review - Introduction to Zendesk Support (for beginners)
  • Review - Zendesk Review
  • Review - ZenDesk vs FreshDesk - Which One Is Better?
  • Review - Zendesk Review: Customer Service Made Easier
  • Review - Zendesk Review
  • Review - Ultimate Zendesk Review 2024 | What Does It Do? [1/10]

Category Popularity

0-100% (relative to Troop Messenger and Zendesk)

Troop Messenger

Zendesk

Group Chat & Notifications
100 100%
Group Chat & Notifications
0% 0
Customer Support
0 0%
Customer Support
100% 100
Communication
100 100%
Communication
0% 0
Help Desk
0 0%
Help Desk
100% 100

User comments

Share your experience with using Troop Messenger and Zendesk. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Troop Messenger and Zendesk

Troop Messenger Reviews

  1. All-in-one tool

    I would conclude my experience with Troop Messenger as great. This tool has some key features that boost team communication and work productivity. The biggest advantage of this tool you will be in a position to communicate with your colleagues from other units or branches.

    🏁 Competitors: Slack, Chanty, Microsoft Teams
    👍 Pros:    Professional customer support team|Features rich tool|Bulk messaging
    👎 Cons:    To my knowledge, troop messenger has no cons
  2. Amazing team chat app

    We have a very good experience with Troop Messenger, in fact, we never faced any issues with it. All our teams can collaborate virtually without any communication gaps. Moreover, it has all the features so we don’t have to invest money in other tools like Zoom, TeamViewer, etc.

    🏁 Competitors: Slack, Microsoft Teams
    👍 Pros:    Complete team collaboration tool|The on-premise delivery model is available|Free from issues
    👎 Cons:    Nothing that i can recall specifically.
  3. Best app we ever worked with

    Troop Messenger is the best office chat app we ever worked with. Considering our experience with our previous chat apps I would say the experience was pleasant, but it wasn’t great. And Troop Messenger is a kind of tool which intrigues the team to work better with its intuitive UI.

    🏁 Competitors: Slack, Microsoft Teams
    👍 Pros:    Ease to use|Impressive ui|Secured tool
    👎 Cons:    I don't have any cons to mention
Top 5 Skype Alternatives that you can Switch in 2021
Skype users would awestruck to see Troop Messengers’ capacity. Troop Messenger is not just a Skype alternative, it is way ahead, due to the unique features it stands out as the best chat app that can be an instant messaging app cum team chat app cum business chat app with which team can have seamless communication.
Source: www.troopmessenger.com
15 Best Instant Messaging Apps for Business
Troop Messenger is a robust platform with a rich set of messaging features. Along with instant messaging, it also offers video calling, audio messaging, audio calls, screen sharing, forkout, remote desktop control and more.
Source: clariti.app
14 of the Best Slack Alternatives for 2022
Troop Messenger offers chat, audio and video calling, and screen sharing like many other communication apps. However, it even offers audio messaging and remote desktop control, which allows your team to enjoy a wide range of use cases within one solution. The premium version includes interesting features such as "Burnout" (which allows users to collaborate confidentially for...
Source: blog.hubspot.com
18 Best Discord Alternatives 2020 | Expert Reviews
Troop Messenger offers a wide range of functions like one-to-one messaging, group conversations, file previews, voice video calls, screen sharing, Burnout, etc. There are so many cool emojis that make communication a lot of fun. Our team is using Troop Messenger for a year now, and I found that we chose a good, easy-to-use app for our team’s daily interactions for all our...
Source: solutionsuggest.com
Sick of TeamViewer? Try these 7 Free alternative to TeamViewer
Troop Messenger is the best Team Viewer alternative that allows the users to connect with the remote teams with lightning speed.
Source: www.troopmessenger.com

Zendesk Reviews

9 Best ManyChat Alternatives & Competitors in 2024
Zendesk is the second-largest live chat technology company by market share. This ManyChat competitor offers one of the most diverse ranges of features and one of the largest selections of languages to choose from. It also provides integrations with Salesforce and Microsoft Teams for easier connectivity between software if your company is already using these systems.
Source: www.tidio.com
Best 25 Software Documentation Tools 2023
Zendesk is a cloud-based knowledge management and self-service help center software that allows teams to create, organize, and share documentation and knowledge base articles for customer support.
Source: www.uphint.com
The 19 Best Call Center Software (& Features You Need) in 2022
Built on one of the most extensive customer service platforms, Zendesk offers a call center solution for businesses of every size. With automatic ticket creation, agents can take advantage of Zendesk's slick help desk features to help customers across every channel.
Source: blog.hubspot.com
The 10 Best Tawk.to Alternatives and Competitors [2022]
After Tawk.to, Zendesk is the largest company in the live chat technology sector by market share. It also dominates niche, adjacent markets. The Danish company’s popularity seems to stem from its well-rounded suite of services and features.
Source: www.tidio.com
Top 21 Salesforce’s Competitors and Alternatives
Zendesk develops and sells customer-service software. Sales teams use SaaS-based Zendesk Sell to boost productivity, streamline processes, and enhance pipeline visibility. Zendesk’s full-year 2021 revenue increased 30% to $1.3 billion.
Source: bstrategyhub.com

Social recommendations and mentions

Based on our record, Zendesk seems to be more popular. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Troop Messenger mentions (0)

We have not tracked any mentions of Troop Messenger yet. Tracking of Troop Messenger recommendations started around Mar 2021.

Zendesk mentions (7)

  • The Ultimate Guide to Building Internal Tools in 2024
    Popular solutions ****include Zendesk and Help Scout. - Source: dev.to / 6 months ago
  • is this scam
    That's not a reddit a url. zendesk.com is the url, whatever the hell that is. Source: over 1 year ago
  • [HELP] Can't log in to upload SSL due to expired SSL
    Had my new SSL delivered at around the same time as my old one expired and now I can't log in due to it having expired. Is there an alternative URL I can get to, to log in? I've tried zendesk.com and hoped for a backend route through there but no cigar. Source: over 1 year ago
  • Special trick to get support for battery replacement ?
    Seven hours later and I have still not received a new email from "BOOXHelp help@boox.com via zendesk.com" (or other boox/onyx email). The last human-generated email I got from there was two days ago (Wed, Aug 31, 3:15 PM). Source: over 1 year ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
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What are some alternatives?

When comparing Troop Messenger and Zendesk, you can also consider the following products

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

tawk.to - tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

JivoChat - JivoChat is a live chat that enables you to talk to visitors on your website

LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

TextUs - TextUs is the leading businesses texting platform for professionals.

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