Software Alternatives, Accelerators & Startups

Tidio Copilot VS HubSpot

Compare Tidio Copilot VS HubSpot and see what are their differences

Tidio Copilot logo Tidio Copilot

Boost your productivity with Tidio Copilot, a free AI assistant that works with your existing helpdesk.

HubSpot logo HubSpot

Grow Better With HubSpot: Software that's powerful, not overpowering. Seamlessly connect your data, teams, and customers on one CRM platform that grows with your business.
  • Tidio Copilot Tidio Copilot interface
    Tidio Copilot interface //
    2025-07-06

Tidio Copilot is a free AI assistant that increases customer service productivity by suggesting responses from past conversations across platforms like Zendesk, Intercom, Gorgias, and Gmail. It analyzes live chat, email, and social media interactions to generate on-brand, accurate replies, and can be enhanced with content from your website and FAQs.

As a Chrome extension, Copilot overlays suggestions on your existing helpdesk without requiring platform migration. It uses Anthropic's Claude AI, ensuring compliance with top security standards like GDPR and CCPA.

Part of the Tidio ecosystem, Copilot helps automate tasks, allowing customer service teams to work more efficiently.

  • HubSpot Landing page
    Landing page //
    2022-01-04

What is HubSpot? HubSpot is an all-in-one CRM platform that provides marketing, sales, customer service, content management, and operations software. It was designed specifically to help businesses generate leads and grow revenue with ease. With HubSpot, there's no more scattered tools and software; everything you need is under one roof.

Why Should You Use HubSpot? HubSpot offers a wide range of features including lead generation tools, automated outreach capabilities, and analytics tools to track progress. With its user-friendly interface, itโ€™s easy to navigate through the various features such as contact management and web page building. You can also set up automated emails to nurture leads down the funnel or set up custom chatbots on your website to quickly answer customer inquiries. Additionally, the HubSpot CRM integrates with over 1,160 third-party apps like social media channels and other business tools, so your business can operate with maximum efficiency.

Tidio Copilot features and specs

  • Templates
    Use pre-defined templates to respond to frequently asked questions
  • AI Improvisation
    Let AI generate the most appropriate response based on your knowledge base
  • Free forever
    This add on is completely free, no strings attached

HubSpot features and specs

  • Free CRM
  • Business insights

Tidio Copilot videos

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HubSpot videos

What Does HubSpot Do | Breaking Down HubSpot's Inbound Marketing Software

More videos:

  • Review - What is HubSpot and what can it do? Get the complete overview.
  • Review - HubSpot vs. Salesforce

Category Popularity

0-100% (relative to Tidio Copilot and HubSpot)
AI
100 100%
0% 0
CRM
0 0%
100% 100
AI Chatbots
100 100%
0% 0
Email Marketing
0 0%
100% 100

Questions and Answers

As answered by people managing Tidio Copilot and HubSpot.

What makes your product unique?

Tidio Copilot's answer

Tidio Copilot's unique value lies in its ability to overlay on existing tools without disrupting workflows, ensuring smooth usage across multiple platforms.

Why should a person choose your product over its competitors?

Tidio Copilot's answer

Unlike many competitors, Tidio Copilot is completely free, providing enterprise-grade AI assistance with no financial commitment. Users can also customize the AIโ€™s knowledge base by integrating their existing FAQs and website content, ensuring that responses are accurate and on-brand. By automating customer service tasks, Copilot boosts productivity and helps teams work more efficiently. Additionally, it prioritizes data security with secure, encrypted data handling and complies with GDPR and CCPA regulations to ensure robust protection.

How would you describe your primary audience?

Tidio Copilot's answer

The primary audience for Tidio Copilot includes businesses using customer service tools (like Zendesk, Intercom, or Gorgias) and looking to improve their teamโ€™s efficiency. This could include customer support teams, help desk managers, and customer service professionals who want to boost productivity and maintain consistency across communications, while also reducing repetitive work.

What's the story behind your product?

Tidio Copilot's answer

Tidio Copilot is part of the Tidio ecosystem and was designed to help businesses improve customer service through AI assistance. By building on the existing knowledge base of a business, Copilot leverages Tidioโ€™s AI technology to generate helpful, on-brand responses. The tool aims to streamline workflows without requiring users to migrate to a new platform, making it accessible for businesses looking for an affordable, easy-to-integrate solution to enhance customer support.

Which are the primary technologies used for building your product?

Tidio Copilot's answer

Tidio Copilot leverages AI technology, specifically Anthropic's Claude AI, for generating responses. The tool is built as a Chrome extension and designed to work seamlessly across various customer service channels. The product also emphasizes enterprise-grade security with HTTPS encryption and compliance with GDPR and CCPA.

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare Tidio Copilot and HubSpot

Tidio Copilot Reviews

We have no reviews of Tidio Copilot yet.
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HubSpot Reviews

  1. Richard Sandown
    ยท CEO at Camprs ยท
    Great CRM for Small and Growing Sales Teams

    We started with Hubspot and it has served us well for over 3 years now. Its a straight forward CRM that serves the needs of our sales team well without overcomplicating things with hard to configure settings or other functionality we don't need. The user interface is much easier to navigate compared to other CRMs I worked with in previous roles.

    ๐Ÿ Competitors: Salesforce, Pipedrive, Zoho CRM
    ๐Ÿ‘ Pros:    Easy to use ui|Great for small teams who just need a crm that works|Easy to get started with
    ๐Ÿ‘Ž Cons:    Lacks some of the more advanced features that require custom integration work, but we haven't needed those at our company.

25 Best Asana Alternatives & Competitors for Project Management in 2024
Hubspot is a customer relationship management (CRM) and task management software for businesses that need to manage their funnel and relationships with prospective customers. The platform offers marketing, sales, content management, operations, and customer service products. Users can sign up to use the free features or upgrade to premium versions of these products.
Source: clickup.com
21 Best Lead Generation Software for 2024
HubSpot is designed for enterprise clients who want to streamline and manage their marketing, sales, customer communications, and business operations from a single dashboard.
Source: www.sender.net
10 Best Campaign Monitor Alternatives You Can Find
Note: HubSpot pricing increases with the addition of marketing contacts. And, the cost of Marketing HubSpot will be less if you pay annually.
Source: mailbluster.com
The 5 Best Email Marketing Software of 2023
HubSpot emerges as an all-encompassing marketing solution that offers businesses the tools they need to attract, engage, and delight their audience. Its integration of marketing, sales, and customer service functionalities, coupled with its powerful CRM, positions it as a strategic asset for growth-oriented companies.
11 Best Email Marketing Software for eCommerce in 2023
HubSpot, the renowned all-in-one business platform, secures its place on the list with its powerful email marketing automation capabilities. While its standalone email automation offers standard features, it truly shines when combined with its suite of tools encompassing social media marketing, CRM, and more.
Source: www.getshow.io

Social recommendations and mentions

Based on our record, HubSpot seems to be more popular. It has been mentiond 13 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Tidio Copilot mentions (0)

We have not tracked any mentions of Tidio Copilot yet. Tracking of Tidio Copilot recommendations started around Jul 2025.

HubSpot mentions (13)

View more

What are some alternatives?

When comparing Tidio Copilot and HubSpot, you can also consider the following products

Crescendo.ai - #1 AI-driven customer service platform with human-backed outsourcing services for enterprises. Provide 24/7 support in 50+ languages.

Salesforce - CRM software solutions and enterprise cloud computing from salesforce.com, the leader in CRM and platform as a service.

Chatagents.io - AI chatbots that truly understand your business. Build multi-functional chatbots that can set calendar events, send emails, read spreadsheets and more.

Zoho CRM - Omnichannel CRM for Businesses of all sizes

Build Chatbot - Personalized AI Chatbot Supporting Multiple File Formats

MailChimp - MailChimp is the best way to design, send, and share email newsletters.