Software Alternatives, Accelerators & Startups

TestFlight VS Intercom

Compare TestFlight VS Intercom and see what are their differences

TestFlight logo TestFlight

iOS beta testing on the fly.

Intercom logo Intercom

Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.
  • TestFlight Landing page
    Landing page //
    2022-04-25
  • Intercom Landing page
    Landing page //
    2023-07-05

TestFlight videos

BETAFPV HX100 100FPV Quad Review!✨TestFlight✨

Intercom videos

Intercom Review & Tutorial - How to Use Intercom for Websites

More videos:

  • Review - Intercom Software Review, Engage, Respond, Educate
  • Review - BTI V6 1200m Bluetooth & Intercom Review

Category Popularity

0-100% (relative to TestFlight and Intercom)
Developer Tools
100 100%
0% 0
Customer Support
0 0%
100% 100
Beta Testing / Mobile App Distribution
CRM
0 0%
100% 100

User comments

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Reviews

These are some of the external sources and on-site user reviews we've used to compare TestFlight and Intercom

TestFlight Reviews

  1. TestFlight Review

    The TestFlight app allows testers to install and beta test apps on iOS, tvOS, and watchOS devices.

    TestFlight also supports some basic analytics and feedback collection features like tracking downloads and adoption and capturing device details, remote logs, crash reports, and tester feedback.

    Their latest beta update allows users to send screenshots and feedback to developers without leaving the app.

    🏁 Competitors: Gennymotion, TestFairy, Visual Studio App Center

Intercom Reviews

  1. An essential communication tool

    Intercom provides a lot of value to us. From live chat to email marketing and even helping us to create support documentation, Intercom handles a lot of key moving parts that are essential to keeping customers happy.


9 Best ManyChat Alternatives & Competitors in 2024
Intercom’s main features are its helpdesk interfaces and chatbots. But it also includes lead qualification and nurturing functionalities. It offers product tours and resolution bots that can solve many customer concerns at once, freeing your reps’ time for the most complex queries. You can also make use of its Messenger integration and a provided chatbot to improve your...
Source: www.tidio.com
15 best user onboarding software you need to try in 2023
With a focus on conversation, Intercom personalizes more of the user tour experience, including the use of mini-avatars of your employees and chatbot integration to deliver FAQs in a more interactive way. Intercom aim to bring more two-way dialogue back into onboarding, something that can be neglected in other systems.
10 best Manychat alternatives in 2024 (free & paid)
Intercom is a solution that provides a customer experience across automation and human support. You can use it to automate some repetitive customer questions and tasks, send proactive messages, free up your team, and save resources. Intercom lets you respond to customer inquiries in the channel they arise or the channel that they prefer.
Source: chatfuel.com
8 Best Usetiful Alternatives and Competitors That Are More Professional
But I have to point out that the features that Intercom does provide are very user-friendly and easy to use. If you are currently using Intercom’s messaging widget already, it is really easy to implement and use Product Tours and start decreasing churn rates.
Source: userguiding.com
Top 10 Lead Generation Agencies In 2023
Intercom is not like other lead generation companies; it provides a Conversational Relationship Platform to manage dealings with current and prospective customers. This is an exceptional instrument for connecting with website guests and transforming them into leads. Utilizing Intercom’s live chat and other tools, you can generate leads from your website.

Social recommendations and mentions

Based on our record, TestFlight should be more popular than Intercom. It has been mentiond 23 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

TestFlight mentions (23)

  • As an app developer, how do you get your initial users to test your app and give feedback?
    If you have an Apple Developer account use TestFlight. Source: about 1 year ago
  • React vs React Native: How Different Are They, Really?
    Also since it’s mobile, you can’t avoid manual testing completely, no matter how much you automate. Plan to allocate time for testing setup in each project, since TestFlight and Play Store configuration are non-trivial (especially the former). Once again, EAS makes this easier, so save yourself frustration and use it. - Source: dev.to / over 1 year ago
  • Warframe iOS Closed Beta Announcement & FAQ
    More information about TestFlight can be found here: https://developer.apple.com/testflight/. Source: over 1 year ago
  • Wow, they really ruined the Naga Ghost of War. What was even the point?
    Try this https://developer.apple.com/testflight/ and scroll down till it says “Download on the App Store”. I have IOS so it might be different just in case you have something else. Source: over 1 year ago
  • Would this new language learning concept be useful to you?
    It's a new concept of language learning app using 3D immersive scenes to help you retain much better and faster 🔥! It's still a prototype but I'm really curious to hear if it would be useful to some of you in this community. And if not, please let me know what kind of app you would want by answering the survey in the app (click on the home button) 😊 I want to hear your opinions to create something that will... Source: over 1 year ago
View more

Intercom mentions (6)

  • I started affiliate marketing, but with a twist
    Use chatbots to automate customer service: Chatbots use natural language processing to communicate with customers and answer their questions. By integrating chatbots into your affiliate marketing strategy, you can automate customer service and increase engagement with potential customers. This can lead to more sales and higher commissions. (Crisp, Intercom). Source: over 1 year ago
  • How to embed a web application into another website via API?
    I am trying to create an application that will work on a customer's website. Much like tawk.to or intercom.com. Source: almost 2 years ago
  • Here's how I'd figure out the go-to-market for a Customer Support SaaS
    My way of doing marketing starts with figuring out what my overall project will (or will not) be. In this case, I looked at the vendors like Zendesk, Intercom, Freshdesk, or Help Scout. They all have whizbang features such as live-chat, collaboration stuffs, automations and workflows. They bill per contact and addons. I’d emphasize a straightforward, fuss-free angle instead. Source: about 2 years ago
  • Chat widget with react.js
    I wanted to know the best practices of developing a widget. So I went through the popular implementations of it. I liked Intercom's widget very much. It is written in React. I analyzed how it works. The minimal javascript is loaded async on the webpage. It is injecting an iframe with id intercom-frame. That iframe has a script in it's head with a source URl. Obviously it is React bundle. Source: about 2 years ago
  • What PRODUCT TOUR software do you like for an early SaaS?
    If you're looking at it to guide new users through onboarding, Intercom is pretty good. Source: about 2 years ago
View more

What are some alternatives?

When comparing TestFlight and Intercom, you can also consider the following products

Visual Studio App Center - Continuous everything – build, test, deploy, engage, repeat

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

TestFairy - Painless Beta Testing

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

TestApp.io - A platform that helps both mobile app developers and owners to easily share their apps with everyone to get feedback before reaching publicly to Google and App stores.

Drift - A messaging app that helps you grow your business.