Zoho Desk is the award-winning, context-aware help desk software along with multichannel capabilities. Zoho Desk packs advanced multi-stakeholder process management, embeddable self-service, a powerful AI assistant, and brings together all the tools and context your teams need to deliver great customer service.
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What I like the most is that it really is very intuitive and easy to use. It helps to control the tracking of every ticket in a easy way. Also one can import its customers without any problem. It has many other tools that can be useful regardless the item which company is using on day to day basis. It can start a live chat with the user and can go straight creating a ticket from this internment. Ticket tracking and escalation matrix enables company to track and manages customer complaints on time.
Previous to using Zoho, we were managing all our CS in our email inbox. Items were getting lost or forgotten about and it was driving me crazy. Zoho has an excellent suite of products and this one is no exception! Easy to use (the basics at least). And, it's very inexpensive.
Previous to using Zoho, we were managing all our CS in our email inbox. We used Zoho Desk when starting out when we needed a way to manage customer support outside of email. Zoho Desk is a basic customer support software - great that there is a free version for starting out.
Based on our record, TED-Ed should be more popular than Zoho Desk. It has been mentiond 7 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
TED-Ed: TED-Ed is a website that offers free educational videos and lessons on a wide range of subjects, including science, math, and history. Their lessons are created by educators and animators and are designed to be engaging and informative. You can visit their website at https://ed.ted.com/. Source: about 1 year ago
TED-Ed: TED-Ed is a platform for educational videos that are both entertaining and informative. They feature animated videos that cover a variety of topics, from science and math to philosophy and art. https://ed.ted.com/. Source: about 1 year ago
Why can't she watch the short videos from ed.ted.com, then read English on a daily basis? Source: over 1 year ago
I tell them they need to watch short videos, say from ed.ted.com, then do 30 mins of reading English, reading out loud to themselves. I say do this daily and ask about words unknown, or contexts, and see what happens. The ones who really want to learn come back speaking better english, after a while of course. Those that don't bother helping themselves make little to no progress. I lay it out from the start that... Source: almost 2 years ago
I plan to supplement the lessons with material from https://ed.ted.com. Source: about 2 years ago
Desk β Customer Support management with 3 agents and private knowledge base, email tickets. Integrates with Assist for 1 remote technician & 5 unattended computers. - Source: dev.to / almost 3 years ago
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