Software Alternatives & Startups

tawk.to VS 9Proxy

Compare tawk.to VS 9Proxy and see what are their differences

tawk.to

tawk.to is a free live chat app that lets you monitor and chat with visitors on your website or from a free customizable page

Rating
0 reviews
9Proxy

Clean. Fast. Premium Residential Proxies, Starting from $0.015/IP and $0.68/GB.

Rating
0 reviews
Pricing
Paid Free trial $0.02 / One-off ($0.015/IP & $0.68/GB)
Note: These products don't have any matching categories. If you think this is a mistake, please edit the details of one of the products and suggest appropriate categories.

Which is more popular?

Based on our record, tawk.to seems to be more popular. It has been mentioned 47 times since March 2021.

social mentions
47 vs 0
Customer Support popularity
100% vs 0%
alternatives listed
240+ vs 101

Base details

Website, pricing, platforms and company facts side by side.

tawk.to
9Proxy
Website tawk.to 9proxy.com
Pricing —
Paid Free trial $0.02 / One-off ($0.015/IP & $0.68/GB) Official pricing
Platforms —
Twitter Telegram Facebook Facebook Messenger TikTok LinkedIn YouTube Windows Linux Instagram +7
Company Startup from the United States 2023
Listed in

About tawk.to and 9Proxy

In their own words, as submitted to SaaSHub.

tawk.to
9Proxy

No description of tawk.to yet.

9Proxy provides reliable residential proxies with clean, fast connections, starting from just $0.015/IP and $0.68/GB. We offer exclusive advantages for affiliates, resellers, and partners, helping enhance online activities and build long-term mutual benefits.

Read more about 9Proxy

Features and specs

What each product offers, as listed by its team.

tawk.to 6 features
9Proxy 9 features
  • Free Plan
    tawk.to offers a fully-featured free plan that includes unlimited agents, chat history, and more. This is beneficial for small businesses and startups that want a cost-effective solution.
  • Customizable Widget
    The chat widget is highly customizable, allowing businesses to tailor its appearance and functionality to match their branding and user experience needs.
  • Multilingual Support
    tawk.to supports multiple languages, making it a versatile tool for businesses that operate in diverse markets.
  • Integration with Other Tools
    The platform integrates seamlessly with various third-party tools and services, including CMS, CRM systems, and social media platforms, streamlining business operations.
  • Mobile App
    tawk.to offers a mobile app for both iOS and Android, allowing customer service teams to manage chats and assist customers on the go.
  • Reports and Analytics
    The platform provides comprehensive reports and analytics, giving businesses insights into customer interactions and agent performance.

Possible disadvantages

  • Limited Features on Free Plan
    While the free plan is robust, some premium features such as white-labeling, video and voice chat are only available on paid tiers.
  • No Automation Features
    tawk.to lacks advanced automation features such as chatbots, which are available in some competing live chat solutions.
  • User Interface Complexity
    Some users find the user interface to be complicated and not as intuitive as other live chat solutions, which can result in a steeper learning curve.
  • Customer Support
    While tawk.to offers a comprehensive help center, some users have reported that response times from customer support can be slow during peak times.
  • Dependency on Internet Connection
    Like most cloud-based services, tawk.to depends on a stable internet connection. Downtime or slow internet can severely hamper its functionality.
  • 20M+ clean residential proxies
  • 99.95% uptime
  • HTTP(s)/Socks5
  • Starting from $0.015/IP & $0.68/GB
  • IPv4
  • Pay as you go
  • Supports country, city, ZIP code and ISP targeting
  • High anonymity
  • 24/7 human support

Analysis

An editorial look at what each product does well and who it suits.

tawk.to
9Proxy

Overall verdict

  • Overall, Tawk.to is a good solution for businesses seeking an affordable, feature-rich live chat tool to enhance their customer service. While it does lack some advanced features found in paid alternatives, its cost-effectiveness and ease of use make it a popular choice among small to medium-sized businesses.

Why this product is good

  • Tawk.to is a widely used live chat solution that offers various features beneficial for businesses looking to improve customer communication. It is primarily appreciated for being free, easy to integrate with websites, and offering features like chat monitoring, visitor tracking, and multilingual chat support. Additionally, it provides mobile apps for both iOS and Android, allowing customer support agents to respond to queries on-the-go.

Recommended for

    Small to medium-sized businesses, startups, and entrepreneurs looking for a budget-friendly chat solution to engage with website visitors in real-time and improve their customer support experience.

No analysis of 9Proxy yet.

Videos

Walkthroughs and reviews on video.

tawk.to 3 videos + Add
9Proxy 3 videos + Add

Tawk.to review — unbelievably rich live chat software for free

More videos

  • - Free Shopify live chat app? Tawk.to - Honest Review by EcomExperts.io
  • - Complete Tawk.to Live Chat Product Review Video

Introducing 9Proxy | Premium Residential Proxies - 2024 Commercial

More videos

  • - 9Proxy | How To Set Up 9Proxy
  • - Datacenter vs. Residential Proxies: Which One to Choose? | 9Proxy | Premium Residential Proxies

Category popularity

How often each product is chosen within a category, 0–100% relative to the other.

Score bands 0–20 21–40 41–50 51–60 61–100
tawk.to
9Proxy
100% 100%
0% 0%
0% 0%
100% 100%
100% 100%
0% 0%
0% 0%
100% 100%

Questions & Answers

As answered by people managing tawk.to and 9Proxy.

Why should a person choose your product over its competitors?

9Proxy's answer:

Individuals should choose 9Proxy for its extensive pool of over 20 million clean residential proxies, offering high anonymity and secure connections. With competitive pricing starting from just $0.015 per IP and $0.68 per GB, 9Proxy provides a cost-effective solution for various online use cases, ensuring a smooth and dependable user experience.

How would you describe the primary audience of your product?

9Proxy's answer:

9Proxy's primary audience includes SEO professionals, market researchers, and data analysts who require reliable and anonymous internet access for data scraping, SERP analysis, and market research. It also caters to businesses involved in ad tech, multi-accounting, and price aggregation, providing them with the necessary tools to perform their tasks efficiently and securely.

What's the story behind your product?

9Proxy's answer:

We are a group of professionals identifying a gap in the market for reliable, affordable, and anonymous proxy services. We then leverage our expertise in network technology and security to create a solution that addresses these needs, leading to the establishment of 9Proxy. The company has grown by focusing on customer needs, technological advancements, and quality service.

Who are some of the biggest customers of your product?

9Proxy's answer:

Our biggest customers generally include: Digital marketing agencies SEO and SEM professionals Big data analytics firms E-commerce companies Cybersecurity companies Academic and research institutions

What makes your product unique?

9Proxy's answer:

9Proxy stands out with over 20 million clean residential proxies, ensuring high anonymity and security for users. With competitive pricing starting from just $0.015/IP and $0.68/GB, 9Proxy delivers reliable and cost-effective proxy solutions, making it an attractive choice compared to many competitors on the market.

Which are the primary technologies used for building your product?

9Proxy's answer:

9Proxy is built on a scalable cloud-native infrastructure using high-performance proxy routing technology, distributed IP management systems, and secure authentication layers. Our platform leverages modern backend frameworks and real-time traffic optimization to ensure stability, anonymity, and 99.95% uptime.

User comments

Share your experience with using tawk.to and 9Proxy. For example, how are they different and which one is better?

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Reviews and articles

External articles and on-site reviews we used to compare the two products.

tawk.to no reviews yet
9Proxy no reviews yet

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We have no reviews of 9Proxy yet. Be the first one to post

Social recommendations and mentions

Recommendations tracked on public social media and blogs since March 2021.

tawk.to 47 mentions
9Proxy 0 mentions
  • Integrate Live chat function , Visitor to post Author.
    I've tried tawk.to and created separate agent profiles for each dealer but I cannot find how to restrict access only to their listings so not everyone can join the others live chat as it happens atm. Has anyone tried something like... Source: over 3 years ago
  • WordPress store customers info getting compromised help
    Also, if possible, find their IP from tawk.to and block it in your firewall, or ask your hosting provider to block it. Source: over 3 years ago
  • Chatbot recommendations
    I've used tawk.to in the past, but I wondered what else is out there / what others use and recommend. Source: over 3 years ago

View more

Tracking 9Proxy since Feb 2024.

Alternatives to tawk.to and 9Proxy

When comparing tawk.to and 9Proxy, you can also consider the following products.

  • Intercom

    Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

    Compare Intercom to tawk.to or 9Proxy:

  • Oxylabs

    A web intelligence collection platform and premium proxy provider, enabling companies of all sizes to utilize the power of big data.

    Compare Oxylabs to tawk.to or 9Proxy:

  • Tidio

    Tidio is an AI customer support software suite. It merges help desk, live chat, chatbot, and AI agent features into one seamless platform. With Lyro, the customer service AI agent, businesses can resolve up to 67% of all tickets automatically.

    Compare Tidio to tawk.to or 9Proxy:

  • Bright Data

    World's largest proxy service with a residential proxy network of 72M IPs worldwide and proxy management interface for zero coding.

    Compare Bright Data to tawk.to or 9Proxy:

  • Crisp Chat

    Multi-channel customer support software

    Compare Crisp Chat to tawk.to or 9Proxy:

  • Decodo

    Decodo is perhaps the most user-friendly way to access local data anywhere. It has global coverage with 195 locations, offers more than 55M residential proxies worldwide and a great deal of scraping solutions.

    Compare Decodo to tawk.to or 9Proxy: