Software Alternatives, Accelerators & Startups
Register | Login

Sumo Logic VS Usersnap

Compare Sumo Logic VS Usersnap and see what are their differences

Hyperview
DCIM software reinvented. featured
Contents:
  1. » Base Details
  2. » Videos
  3. » Reviews
  4. » Alternatives

Sumo Logic logo Sumo Logic

Sumo Logic is a secure, purpose-built cloud-based machine data analytics service that leverages big data for real-time IT insights

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Sumo Logic Landing page
    Landing page //
    2023-10-20
  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Sumo Logic

Website
sumologic.com
Pricing URL
Official Sumo Logic Pricing
$ Details
-
Platforms
-
Release Date
-
Edit details

Usersnap

Website
usersnap.com
Pricing URL
Official Usersnap Pricing
$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January
Edit details

Sumo Logic features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Sumo Logic videos

+ Add

Sumo Logic 2013 Year in Review

More videos:

  • Demo - Next Generation Log Management & Analytics - Demo of Sumo Logic

Usersnap videos

+ Add

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Sumo Logic and Usersnap)

Sumo Logic

Usersnap

Monitoring Tools
100 100%
Monitoring Tools
0% 0
Customer Feedback
0 0%
Customer Feedback
100% 100
Log Management
100 100%
Log Management
0% 0
Visual Bug Reports
0 0%
Visual Bug Reports
100% 100

User comments

Share your experience with using Sumo Logic and Usersnap. For example, how are they different and which one is better?
Log in or Post with

Reviews

These are some of the external sources and on-site user reviews we've used to compare Sumo Logic and Usersnap

Sumo Logic Reviews

10 Best Grafana Alternatives [2023 Comparison]
Sumo Logic is able to process big data, which means that it is aimed at companies that have a lot of data. In other words, Sumo Logic is aimed at big corporations with big budgets.
Source: sematext.com
11 Best Splunk Alternatives
Sumo Logic is a SaaS-based log management application that can monitor both on-premises and cloud-based services. The platform includes integrations for AWS, Microsoft Azure, Google Cloud, Kubernetes, and Docker, allowing it to work alongside your current tools and services.
Source: www.ittsystems.com
8 Dynatrace Alternatives to Consider in 2021
Sumo Logic is an APM platform that promises faster troubleshooting with integrated logs, metrics, and traces. It focuses on cloud operations and providing analytics to support developers. It has multi-cloud support with over 150 apps that you can integrate with your work. It promises security, scalability, reliability, and performance by ensuring that data is unlimited for...
Source: scoutapm.com
Top 5 NGINX Log Analyzer Tools – Driving Business Growth with Data
Sumo Logic offers an application to analyze NGINX server logs. In addition to analyzing NGINX server performance, the tool can monitor complex transactions and track usage patterns. It uses machine learning capabilities to efficiently analyze huge amounts of logs. The unified logging system enables developers to monitor and troubleshoot issues in real-time, allowing faster...
Source: www.dnsstuff.com
Top 21 Log Management Software Tools
Sumo Logic is a unified logs and metrics platform that helps you analyze your data in real-time using machine-learning, Sumo Logic can quickly depict the root cause of any particular error or event, and it can be setup to be constantly on guard as to what is happening to your apps in real-time. Sumo Logic’s strong point is its ability to work with data at a rapid pace,...
Source: apiumacademy.com

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...
Source: www.w2ssolutions.com

Social recommendations and mentions

Based on our record, Usersnap should be more popular than Sumo Logic. It has been mentiond 4 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Sumo Logic mentions (1)

  • Roadmap for July
    He's coming with years of experience of having architected systems at Uber, Flock, Sumo Logic and was a founding engineer who helped design the cryptography primitives at Zeta. Someone of his caliber coming onboard means that we'll be able to ship nicer things faster. 🎉. Source: almost 3 years ago

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 12 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing Sumo Logic and Usersnap, you can also consider the following products

Datadog - See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Marker.io - Visual feedback and bug reporting tool for websites

LogicMonitor - LogicMonitor is the SaaS performance monitoring platform for the world's best IT teams. Deploy Fast, Monitor More, Improve Ops.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!

Loading...