Software Alternatives, Accelerators & Startups

Datadog VS Usersnap

Compare Datadog VS Usersnap and see what are their differences

Datadog logo Datadog

See metrics from all of your apps, tools & services in one place with Datadog's cloud monitoring as a service solution. Try it for free.

Usersnap logo Usersnap

Usersnap is a customer feedback software for SaaS companies that need to constantly improve and grow their products.
  • Datadog Landing page
    Landing page //
    2023-10-05

Datadog is a monitoring and analytics platform for cloud-scale application infrastructure. Combining metrics from servers, databases, and applications, Datadog delivers sophisticated, actionable alerts, and provides real-time visibility of your entire infrastructure. Datadog includes 100+ vendor-supported, prebuilt integrations and monitors hundreds of thousands of hosts.

  • Usersnap Landing page
    Landing page //
    2022-01-04

Usersnap is more than a platform to collect and manage feedback: we pave the road for customer-led growth. Usersnap helps digital products increase feedback interactions and gather insights on customer problems. How?

  • Feedback widgets with screen capture: makes your communication with users on complicated issues much easier.
  • Targeted microsurveys: boosts engagement and ensures precise insights for you to make decisions with evidence.
  • Intuitive dashboard and set up: saves time for non-tech savvy teams in research, testing and monitoring customer sentiment.
  • Community and conversations: get the collective VoC with community upvotes. Build real relationships with your users by replying to feedback through Usersnap or have a open discussion on the public Usersnap Board.

Usersnap empowers startups to agile enterprises to avoid failures and build products that matter, all with the clarity of customer feedback.

Datadog

$ Details
freemium $15.0 / Monthly (per host)
Platforms
Browser REST API
Release Date
-

Usersnap

$ Details
paid Free Trial $69.0 / Monthly (10 team members, 5 feedback projects)
Platforms
Google Chrome Firefox Browser
Release Date
2020 January

Datadog features and specs

No features have been listed yet.

Usersnap features and specs

  • Screen recording: Yes
  • Voice recording: Yes
  • Feedback widget: Yes
  • Feedback boards: Yes
  • Feedback & Commenting: Yes
  • Bug Tracking: Yes
  • Integrations: Yes
  • Feedback Collector: Yes
  • Flexible Pricing: Yes
  • NPS Widget: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer portal: Yes
  • Surveys: Yes

Datadog videos

Datadog Review & Walkthrough

More videos:

  • Review - DataDog: What it is and where its going
  • Review - Datadog: 2-Minute Tour

Usersnap videos

Usersnap - Grow your product with the clarity of customer feedback

More videos:

  • Review - DEMO - Usersnap - add visual feedback superpowers to Jira Software - Optimize your development

Category Popularity

0-100% (relative to Datadog and Usersnap)
Monitoring Tools
100 100%
0% 0
Customer Feedback
0 0%
100% 100
Log Management
100 100%
0% 0
Visual Bug Reports
0 0%
100% 100

User comments

Share your experience with using Datadog and Usersnap. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare Datadog and Usersnap

Datadog Reviews

Top 10 Grafana Alternatives in 2024
While all Grafana alternatives do not offer pricing transparency, go for a flexible pricing structure that fits your budget. Tools like Datadog offer pricing based on data volume or monitoring scope, while Middleware offers a flexible pay-as-you-go pricing structure.
Source: middleware.io
Top 11 Grafana Alternatives & Competitors [2024]
Open Source vs. Proprietary: Determine whether an open-source solution like SigNoz or a proprietary one like Datadog better aligns with your requirements and budget. Open-source tools often offer more customization and community support, while proprietary tools may provide more comprehensive out-of-the-box features and dedicated customer service. At SigNoz, we offer both...
Source: signoz.io
10 Best Grafana Alternatives [2023 Comparison]
Datadog is a massive tool that offers a lot of features and solutions, including log management. But before we dive too deep, please note that Datadog is expensive. It absolutely is not for anyone other than large-budgeted corporations. Just take a look at what people are saying on X.
Source: sematext.com
5 Best DevSecOps Tools in 2023
There are many platforms that can be utilized for monitoring and alerting. Some examples are New Relic, Datadog, AWS CloudWatch, Sentry, Dynatrace, and others. Again, these providers each have pros and cons related to pricing, offering, ad vendor lock-in. So research the options to see what may possibly be best for a given situation.
Best API Monitoring and Observability Tools in 2023
Datadog’s API monitoring lets you automate site availability monitoring and reduce average time it takes to get to the cause. It also allows you to validate all the layers of your systems (from HTTP to DNS) from multiple geolocations, letting you focus on areas that are vital to your business by creating custom locations.
Source: apitoolkit.io

Usersnap Reviews

30 Best Customer Feedback Survey Tools: An Overview | Mopinion
Saber Feedback is very similar to UserSnap in that users can highlights issues on your website. The major difference is that the notes you take in this customer feedback tool are based more on highlighted elements and not using drawings or arrows. All notes created are saved as a screenshot which can be sent to you by email. Great for bugs and UX isses!
Source: mopinion.com
Top 10 Bug Tracking Tools for Web Developers and Designers
Usersnap is a bug tracking tool that offers maximum integration for project management tools like JIRA, Trello, Slack, Intercom and Zendesk. It gives web developers the advantage of a floating widget over the clouds to leave annotations placed above the webpage. Usersnap allows Java script responses and that makes it a most powerful tool for receiving bug reports from the...

Social recommendations and mentions

Datadog might be a bit more popular than Usersnap. We know about 5 links to it since March 2021 and only 4 links to Usersnap. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

Datadog mentions (5)

  • Send the logs of your Shuttle-powered backend to Datadog
    Ideally, if we had access to the underlying infrastructure, we could probably install the Datadog Agent and configure it to send our logs directly to Datadog, or even use AWS Lambda functions or Azure Event Hub + Azure Functions in case we were facing some specific cloud scenarios. - Source: dev.to / 8 months ago
  • I wanted a self hosted alternative to Atlassian status page so I build my own application !
    Currently supported : Datadog, Jenkins, DNS, HTTP. Source: over 1 year ago
  • Datadog on Kubernetes: Avoiding Common Pitfalls
    Datadog is a powerful monitoring and security platform that gives you visibility into end-to-end traces, application metrics, logs, and infrastructure. While Datadog has great documentation on their Kubernetes integration, we've observed that there's some missed nuance that leads to common pitfalls. - Source: dev.to / almost 3 years ago
  • Post-DockerCon spam
    .. Is to see you email address being silently distributed to every single company that I've watched a talk from. And now suddenly get several promotional spam emails per day from some 4-5 different domains like instana.com, datadoghq.com, snyk.io, cockroachlabs.com (some of them send even multiple emails per day!). Source: almost 3 years ago
  • Never write a UserService again
    We're commonly doing this with logging, using services such as Loggly or DataDog. We're using managed databases, be it on AWS, Heroku or database-vendor-specific solutions. We're storing binaries on S3. Externalising user authentication and authorization might be a good candidate as well. - Source: dev.to / about 3 years ago

Usersnap mentions (4)

  • Chatbot widget for support, bugs and feedback?
    We are using User Snap. https://usersnap.com/. Source: 12 months ago
  • Ask HN: Is there a tool / product that enables commenting on HTML elements?
    Https://usersnap.com/ could be an option. - Source: Hacker News / almost 2 years ago
  • Customer Feedback
    Accelerate growth of your business with the right customer feedback! We provide some proven strategies and tactics to prioritize customer experience for increased revenue. Source: about 2 years ago
  • User Feedback
    Indicate how well your product perform with the help of user feedback! This helps you to identify areas where you still fall short and improve them by taking active measures. Source: over 2 years ago

What are some alternatives?

When comparing Datadog and Usersnap, you can also consider the following products

Zabbix - Track, record, alert and visualize performance and availability of IT resources

BugHerd - BugHerd: The Website Feedback Tool for Agencies

Dynatrace - Cloud-based quality testing, performance monitoring and analytics for mobile apps and websites. Get started with Keynote today!

Marker.io - Visual feedback and bug reporting tool for websites

NewRelic - New Relic is a Software Analytics company that makes sense of billions of metrics across millions of apps. We help the people who build modern software understand the stories their data is trying to tell them.

Hotjar - The #1 Leader in Heatmaps, Recordings, Surveys & More. Sign up for a 15-day free trial and start learning from real user behavior today!