Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.
My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.
StubHub might be a bit more popular than Freshdesk. We know about 16 links to it since March 2021 and only 12 links to Freshdesk. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.
I bought three Coldplay MOTS GA Tickets from stubhub.com at 250 dollars each. Source: 6 months ago
Go on stubhub.com and look for cheap tickets... You can find tickets for like 10-15 bucks depending on the day and team theyre playing (nosebleeds seats). Source: about 1 year ago
Would be nice if Stubhub would have 'stubhub.com' as their internal email domain for these so it wouldnt sketch people out. Still no email confirmation from them. Source: about 1 year ago
Stubhub.com a day or two before the game. You'll find seats at good prices. Source: about 1 year ago
Saw 2 tickets available at stubhub.com, but at a premium price. Source: over 1 year ago
When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 5 months ago
What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago
Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago
Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago
We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago
Ticketmaster - At Ticketmaster, we strive to put fans first. Every day we're listening to your feedback and working to improve your experience before, during, and after events.
Zendesk - Zendesk is a beautiful, lightweight help-desk solution.
SeatGeek - Buy Event Tickets is an excellent application that helps you to buy and resell tickers to thousands of sporting events including MLS, NFL and NHL, concerts, festivals, and theaters shows.
LiveAgent - LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
Viagogo - We're the world’s largest secondary marketplace for tickets to live events.
Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.