Software Alternatives, Accelerators & Startups

StubHub VS LiveAgent

Compare StubHub VS LiveAgent and see what are their differences

StubHub logo StubHub

StubHub is the world’s largest ticket marketplace with tickets available for over 10 million live sports, music and theatre events in more than 40 countries.

LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!
  • StubHub Landing page
    Landing page //
    2023-10-05
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

StubHub features and specs

No features have been listed yet.

LiveAgent features and specs

  • Ticket management: Yes
  • Live Chat & In-App-Messaging: Yes
  • Email notifications: Yes
  • Email Templates: Yes
  • Emailing: Yes
  • Live Chat Support: Yes
  • Call Forward: Yes
  • Call Transfer: Yes
  • Call Analytics and Reporting: Yes
  • Attachment viewer: Yes
  • Spam filter: Yes
  • Help desk & requests management: Yes
  • Reports: Yes
  • Reporting: Yes
  • Reports & analytics: Yes
  • Knowledge Base: Yes
  • Knowledge Management: Yes
  • Customer Service: Yes
  • Customer Support: Yes
  • Customer Feedback Widget: Yes
  • Customer Management: Yes
  • Mobile Apps: Yes
  • White Labeling: Yes
  • Chat: Yes
  • Chat Support: Yes
  • Gamification: Yes
  • Social Media Integrations: Yes
  • Time Tracking: Yes
  • Email Management: Yes
  • IVR: Yes

StubHub videos

StubHub REVIEW: Is it Legit and Safe to Use?

More videos:

  • Review - My StubHub Experience....
  • Review - STOP BUYING FAKE TICKETS ON STUBHUB

LiveAgent videos

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

Category Popularity

0-100% (relative to StubHub and LiveAgent)
Online Ticketing
100 100%
0% 0
Customer Support
0 0%
100% 100
Event Management
100 100%
0% 0
Help Desk
0 0%
100% 100

Questions and Answers

As answered by people managing StubHub and LiveAgent.

What makes your product unique?

LiveAgent's answer:

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer:

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer:

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer:

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer:

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer:

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using StubHub and LiveAgent. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare StubHub and LiveAgent

StubHub Reviews

5 Best Android Apps for Buying Tickets
Need tickets at the last minute for a “Sold Out” event? StubHub is the place to go. From the day they go on sale to hours before kick off. Get tickets to the games, concerts and theater shows you want to see (or sell them when you can’t go). StubHub has some of the best ticket deals you can find, and they guarantee every order so you don’t have to mess with shady ticket...
Source: phandroid.com
How to Sell Tickets Online: 3 Best Market Players
Compared to Gametime, StubHub took a step further and provided its customers with a possibility to choose concert tickets through Apple TV. It is one of the best place to sell tickets. With StubHub, users also can estimate the panoramic view from their section before they even visit the event due to high-resolution images. Although, to finally make a purchase, users should...
Source: stfalcon.com
Best Viagogo Alternatives
Stubhub are another popular secondary ticket reseller with ties to Ebay group, with a focus on concerts, live shows and – to a lesser extent – theatre tickets. Since 2012, this London-based company has found great success in providing customer with a safe, secure platform to purchase tickets to some of the hottest live events across the UK. They appear to be providing a lot...
Extra Tickets? StubHub Isn't Your Only Option to Profit
StubHub is also the place for your sports tickets. If you happen to be selling your own season tickets, be sure to include the parking pass, potentially in a separate sale; StubHub is the place for parking passes. To make sure you're not holding onto your stubs after kickoff, also post them on Ticket Network and Vivid Seats, particularly if they're for a lesser-known college...

LiveAgent Reviews

  1. Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far

The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com
Best Customer Service Software
For example, are you looking for customer service software specifically for live chat? LiveAgent will be a top choice for you. If you want a solution for your field service agents, use Salesforce Service Cloud. There are even tools for customer service, sales, and marketing CRM built into single product bundles.
Best Call Center Software: The Complete List (2020 Update)
LiveAgent is a call center software built into your help desk. It connects with your VoIP provider, lets you receive calls from your website, allows for unlimited internal calls, and helps you connect with customers via outbound call or a follow-up call.
Top 10 Alternatives to Zendesk: Analysis of Leading Help Desk Software Solutions
LiveAgent is a simple but powerful helpdesk focusing on live chat, email support, and social media integration. But don’t be fooled by its positioning as a powerful chat tool; it features a comprehensive set of helpdesk tools, including ticket management, reporting, and gamification. LiveChat features are scalable to meet the needs of businesses of any size. The app can...

Social recommendations and mentions

Based on our record, StubHub seems to be more popular. It has been mentiond 16 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

StubHub mentions (16)

  • HOW DO I ENSURE MY TICKETS DONT GET DECLINED
    I bought three Coldplay MOTS GA Tickets from stubhub.com at 250 dollars each. Source: 6 months ago
  • Dodgers or Angels (visiting LA)
    Go on stubhub.com and look for cheap tickets... You can find tickets for like 10-15 bucks depending on the day and team theyre playing (nosebleeds seats). Source: about 1 year ago
  • Has anyone sold Taylor Swift Tickets on Stubhub? The transfer email is sketchy "@roll.to"
    Would be nice if Stubhub would have 'stubhub.com' as their internal email domain for these so it wouldnt sketch people out. Still no email confirmation from them. Source: about 1 year ago
  • Cheap tickets for Bulls @ Clippers game
    Stubhub.com a day or two before the game. You'll find seats at good prices. Source: about 1 year ago
  • Seeking Beetlejuice tix-2
    Saw 2 tickets available at stubhub.com, but at a premium price. Source: over 1 year ago
View more

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

What are some alternatives?

When comparing StubHub and LiveAgent, you can also consider the following products

Ticketmaster - At Ticketmaster, we strive to put fans first. Every day we're listening to your feedback and working to improve your experience before, during, and after events.

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

SeatGeek - Buy Event Tickets is an excellent application that helps you to buy and resell tickers to thousands of sporting events including MLS, NFL and NHL, concerts, festivals, and theaters shows.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

Viagogo - We're the world’s largest secondary marketplace for tickets to live events.

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.