Freshdesk Reviews

1. Brian Howard

   | Owner at BarSight | almost 2 years ago
   Does what it says on the box

   Freshdesk provides a free helpdesk system so we can manage our support tickets. They have the feature that allows us to send emails through our own email address (vs using their own email address), and an app that works well to respond and organize tickets.

   My biggest gripe with the service is that they are missing a feature that HelpScout has, where we can reply directly to the notification email and that reply gets sent to the customer. With freshdesk, we have to log into their portal or use the app in order to send a reply.

   🏁 Competitors: HelpScout, Zendesk

   👍 Pros:    Straightforward|Free basic plan

   👎 Cons:    Missing a feature

SeatGeek Reviews

Freshdesk mentions (12)

• Moog support?

  When I click on it and try to view my ticket it asks me to log in, but then tells me my email and password are incorrect, I can log into Moog music just fine....and NOT freshdesk.com. Source: 6 months ago

• CMS with ticketing support

  What I suggest is using freshdesk.com. It's free for some of the base needs such as automatically creating ticket when people email as support email, giving clients a portal to fill out what you want them to fill out which creates a ticket, automatically notifies people on your team (up to 10) and allows you to create departments and emails them when a ticket is assigned to that department, reply via email allows... Source: 6 months ago

• Need help picking a ticketing system

  Freshdesk (Free up to a certain number of users): Offers ticketing and knowledge base. Link. Source: about 1 year ago

• Beware, read carefully and make conclusions

  Since Freewallet is a quite small company they outsource their "support" from this Indian startup the communication is quite complicated. If the company doesn't want to spend more money in order to hire a good support engineer, and instead prefers to save some money by going offshore. Then this companies' customers swill suffer. Source: over 1 year ago

• What Ticket Systems do ya'll use?

  We use Freshdesk from Freshworks. Works great for us. No real complaints. Source: almost 2 years ago

SeatGeek mentions (23)

• Least racist Eagles fan

  SeatGeek Https://seatgeek.com › tba › articles Where do NFL Fans Live? Mapping Football Fandom Across the U.S. Source: 12 months ago

• What is the best site to buy tickets from?

  You can always buy from Ticketmaster, but you can also try one of the secondary marketplaces that have officially partnered with the NFL. The bar codes are guaranteed to work as long as you buy from one of the official NFL ticketing partners like StubHub, SeatGeek, or Vivid Seats. Source: about 1 year ago

• When do 2023/24 tickets go on sale and any tips for buying?

  The NFL schedule will be announced next week. Sometimes you can buy directly from Ticketmaster, and if you can't, the most reliable secondary ticket marketplaces are StubHub, SeatGeek, and Vivid Seats. All are official NFL ticketing partners. Source: about 1 year ago

• Alternatives to Ticketmaster and Live Nation

  SeatGeek is what I've been using without any issues. Source: about 1 year ago

• I'm a European that has never watched a game in person but I might be in New York for the NYM vs TOR series on 3rd and 4th of June. What do I need to know?

  Tickets are easy to buy. And it should be even easier if you are solo. Get the MLB Ballpark App for your phone. I used a resale app called seatgeek.com - and I had tickets digitally transferred to the MLB ballpark app. Source: about 1 year ago