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LiveAgent VS SQL Fiddle

Compare LiveAgent VS SQL Fiddle and see what are their differences

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LiveAgent logo LiveAgent

LiveAgent is a fully-featured web-based live chat and help desk software. It harnesses the power of a universal inbox, real-time live chat, built-in call center, and a robust customer service portal. Start your free 1 month trial today!

SQL Fiddle logo SQL Fiddle

A tool for easy online testing and sharing of database problems and their solutions.
  • LiveAgent Landing page
    Landing page //
    2023-10-12

LiveAgent is a fully-featured omnichannel help desk software that offers an all-in-one help desk solution for businesses of all sizes and types. LiveAgent's core strength is the ability to integrate multiple communication channels such as email, live chat, phone support, social media but also rarely integrated channels like WhatsApp, Instagram and Viber.

LiveAgent boasts the fastest live chat widget on the market and over 180+ additional features, including ticketing, automation, tags, a customer portal and more. LiveAgent's pricing plans are smart - they enable you to pay for only what you use. Save money and time with LiveAgent.

LiveAgent is used by over 15,000 businesses worldwide including Forbes, Yamaha, eSky and Huawei. It has served over 150M end-users worldwide. Join them in providing world-class customer service. Start your free 30-day trial now, no contracts or credit card required.

  • SQL Fiddle Landing page
    Landing page //
    2022-01-31

LiveAgent features and specs

  • Ticket management
  • Live Chat & In-App-Messaging
  • Email notifications
  • Email Templates
  • Emailing
  • Live Chat Support
  • Call Forward
  • Call Transfer
  • Call Analytics and Reporting
  • Attachment viewer
  • Spam filter
  • Help desk & requests management
  • Reports
  • Reporting
  • Reports & analytics
  • Knowledge Base
  • Knowledge Management
  • Customer Service
  • Customer Support
  • Customer Feedback Widget
  • Customer Management
  • Mobile Apps
  • White Labeling
  • Chat
  • Chat Support
  • Gamification
  • Social Media Integrations
  • Time Tracking
  • Email Management
  • IVR

SQL Fiddle features and specs

  • Ease of Use
    SQL Fiddle provides a user-friendly interface for running SQL queries and experimenting with different database structures without needing to set up a local or remote database environment.
  • Free Access
    Users can access SQL Fiddle for free, making it a cost-effective solution for quick testing and learning purposes without requiring any paid subscriptions.
  • Multiple Database Support
    SQL Fiddle supports multiple database systems, such as MySQL, PostgreSQL, and SQLite, allowing users to test queries in various environments.
  • Educational Tool
    SQL Fiddle serves as a great educational resource for learners and educators to demonstrate and understand SQL concepts and database operations in real-time.
  • Collaboration
    It allows users to easily share database schemas and SQL queries with others through generated URLs, facilitating collaboration and feedback.

Possible disadvantages of SQL Fiddle

  • Performance Limitations
    SQL Fiddle may exhibit performance limitations, particularly with complex queries or large datasets, as it operates on shared, limited infrastructure.
  • Dependence on Internet Access
    As a web-based tool, SQL Fiddle requires an internet connection to access its features, which may not be suitable for offline work or conditions with limited connectivity.
  • No Persistence
    Data and schemas on SQL Fiddle are not persistent, meaning they can be lost over time or due to maintenance, making it unreliable for long-term storage or ongoing project work.
  • Limited Functionality
    SQL Fiddle may not support the full feature set or latest features of all database systems, potentially limiting its use for testing advanced or system-specific queries.
  • Deprecated or Unavailable Features
    Sometimes, features on SQL Fiddle may be deprecated or become unavailable, affecting usability and the ability to test certain queries effectively.

Analysis of LiveAgent

Overall verdict

  • LiveAgent is generally regarded as a solid customer support solution, particularly for small to medium-sized businesses. Its functionalities, ease of use, and integration capabilities offer substantial value. However, as with any software, it is important to consider specific business needs and budget constraints when evaluating LiveAgent's fit. Some users mention that while it is feature-rich, it might be more than needed for very small teams without complex requirements.

Why this product is good

  • LiveAgent is often considered a good choice due to its comprehensive set of features tailored for customer support. It offers a multichannel support system, including email, chat, social media, and phone, allowing businesses to streamline communications in one place. Its user-friendly dashboard, robust reporting capabilities, and automation options allow teams to efficiently address customer inquiries and improve service quality. Additionally, LiveAgent provides customizable templates and a reliable ticketing system, which can enhance productivity and customer satisfaction.

Recommended for

    LiveAgent is recommended for businesses and organizations looking for a versatile and integrated customer support platform. It's ideal for customer support teams in small to medium-sized companies across various industries. Companies seeking to consolidate their customer service interactions across multiple channels into a single, efficient platform may find it particularly beneficial.

LiveAgent videos

+ Add

LiveAgent Review - Unitied Inbox, Ticket Desk, Phone System, Live Chat, Video Chat & More

More videos:

  • Tutorial - LiveAgent Review & Tutorial (Including Twilio Setup) [AppSumo 2019]
  • Review - LiveAgent Review on AppSumo
  • Demo - Product Tour

SQL Fiddle videos

No SQL Fiddle videos yet. You could help us improve this page by suggesting one.

Add video

Category Popularity

0-100% (relative to LiveAgent and SQL Fiddle)

LiveAgent

SQL Fiddle

Customer Support
100 100%
Customer Support
0% 0
Online Learning
0 0%
Online Learning
100% 100
Help Desk
100 100%
Help Desk
0% 0
Online Education
0 0%
Online Education
100% 100

Questions and Answers

As answered by people managing LiveAgent and SQL Fiddle.

What makes your product unique?

LiveAgent's answer

LiveAgent stands out with its ultra-fast performance, robust ticketing system, and user-friendly interface. It is a scalable solution equipped with over 180+ features and 200+ integrations, capable of growing as your customer service needs expand.

Why should a person choose your product over its competitors?

LiveAgent's answer

LiveAgent offers 24/7 availability, an exceptional 20-second average response time, and extraordinary usability. Suitable for any type of business, its unbeatable value for money makes it a top choice for reliable and efficient customer service.

How would you describe your primary audience?

LiveAgent's answer

Our primary audience consists of businesses of all sizes seeking to enhance their customer service experience. This includes startups, SMEs, and large corporations across various industries.

What's the story behind your product?

LiveAgent's answer

Born out of the need for better customer interactions, LiveAgent was founded in 2004. Driven by the philosophy 'to treat customers as people, not tickets,' we've grown into a leading customer service solution.

Which are the primary technologies used for building your product?

LiveAgent's answer

As a cloud-based solution, LiveAgent employs cutting-edge technologies to ensure a fast, secure, and reliable customer service platform. Our intricate infrastructure guarantees optimal functionality and high performance at all times.

Who are some of the biggest customers of your product?

LiveAgent's answer

Renowned brands like Huawei, Yamaha, BMW, and Oxford University are proud users of LiveAgent, trusting us for world-class customer service.

User comments

Share your experience with using LiveAgent and SQL Fiddle. For example, how are they different and which one is better?
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Reviews

These are some of the external sources and on-site user reviews we've used to compare LiveAgent and SQL Fiddle

LiveAgent Reviews

  1. Usama Idrees
    · CEO & CTO at HUK SONS ·
    Transformative Customer Support Solution

    LiveAgent has been a game-changer for our customer support operations. Its intuitive platform streamlined our ticket management, reduced response times by 40%, and empowered our team to focus on high-impact tasks. The automation features and omnichannel integration have elevated team productivity and customer satisfaction—a must-have for scaling tech-driven businesses.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Omnichannel support: seamless integration across email, chat, social media, and phone.|Automation & workflow customization: saved hours with pre-set triggers and personalized workflows.|User-friendly interface: minimal training required—our team adopted it effortlessly.|Analytics & reporting: actionable insights helped refine our customer strategy.|Scalability: grows with our business without compromising performance.|24/7 uptime: reliable support during peak demand periods.
    👎 Cons:    Advanced features learning curve: some automation tools require deeper exploration (worth the effort).|Limited customization in reporting: minor gaps for hyper-specific metrics (workarounds exist).|Mobile app: functional but could use a ui refresh for faster navigation.
  2. Michal K
    · CEO ·
    Great Helpdesk solution

    Helped us to manage customer communications from one place. Easy to use and learn.

    🏁 Competitors: Zendesk, Freshdesk
    👍 Pros:    Easy to use|Easy integration|Automation and custom functions
    👎 Cons:    Nothing, so far
10 Best Freshdesk Alternatives for Businesses in 2024
LiveAgent is an excellent choice for live chat support. It provides best features that increases customer support online.
Source: www.bolddesk.com
Top 11 Freshdesk Alternatives for 2024 (Ranked & Rated)
If chat widgets are your most wanted feature, LiveAgent is the live chat specialist. If you want more than a live chat bubble, LiveAgent’s comparable plans offer familiar features.
Source: www.helpscout.com
Top 13 Freshdesk alternatives and competitors for 2024
LiveAgent is a help desk solution with customer communication and organizational tools, like live chat and a ticket management system. LiveAgent includes a multichannel interface with access to voice, chat, social media, SMS, and email support. Its ticketing system can automatically distribute tickets to agents based on predefined rules.
Source: www.zendesk.com
The 19 Best Call Center Software (& Features You Need) in 2022
LiveAgent's call center solution is built directly into their multi-channel help desk, so you can help customers over any channel you choose. One of the only tools on the list not to charge a per-minute usage fee, LiveAgent can be a cost-effective solution for small and medium-sized businesses that rely on phone support.
Source: blog.hubspot.com
10 Best Call Center Software (December 2022)
LiveAgent offers a free forever plan, which makes it an ideal choice for solopreneurs who want to provide support on a budget. As with most free plans, LiveAgent’s free option is limited, but you do get most omnichannel support for your call center, including voice, email, live chat, contact forms and a customer portal.
Source: www.forbes.com

SQL Fiddle Reviews

Best Database Tools for 2022
SQL Fiddle is also one of the best online database tools for testing your databases and sharing the problems and the solutions. You can test and compare your SQL queries against different database engines, including MySQL, SQL Server, PostgreSQL, SQLite, and Oracle. You can switch between engines and evaluate your queries against each environment with ease.
Source: vertabelo.com

Social recommendations and mentions

Based on our record, SQL Fiddle seems to be more popular. It has been mentiond 60 times since March 2021. We are tracking product recommendations and mentions on various public social media platforms and blogs. They can help you identify which product is more popular and what people think of it.

LiveAgent mentions (0)

We have not tracked any mentions of LiveAgent yet. Tracking of LiveAgent recommendations started around Mar 2021.

SQL Fiddle mentions (60)

  • Master SQL with These Handy Tools, Tips, and Tricks
    Tools like db<>fiddle and SQL Fiddle allow you to write and test queries in a live environment without needing a local database setup. You can share your SQL examples with others by providing them with a unique link to your query. - Source: dev.to / about 2 months ago
  • Learning at 40
    You can play for free (slow but workable) right here: Http://sqlfiddle.com/. Source: over 1 year ago
  • Optimizing get not existing in table
    I'm trying to get from a table which primary key aren't in the table, I use SQL Fiddle which runs MySql 5.6. Source: over 1 year ago
  • Anyone find D205 incredibly boring?
    D205 took 2 days and I actually loved it. I learned how much I like http://sqlfiddle.com. There is only one other class where you will use pgAdmin. I wouldn't have been able to pass the class so quickly if I didn't meet with the professor. Source: almost 2 years ago
  • Report not ordering by the column that it's told to order by
    Maybe you could give us a sample at http://sqlfiddle.com/. Source: almost 2 years ago
View more

What are some alternatives?

When comparing LiveAgent and SQL Fiddle, you can also consider the following products

Freshdesk - Freshdesk is a cloud-based customer support software that lets you support customers through traditional channels like phone and email, social channels like Facebook and Twitter, and your own branded community

db<>fiddle - An online tool for testing, demonstrating and sharing database commands and scripts.

Zendesk - Zendesk is a beautiful, lightweight help-desk solution.

DB Fiddle - An online tool for testing, sharing and collaborating on SQL snippets

Intercom - Intercom is a customer relationship management and messaging tool for web businesses. Build relationships with users to create loyal customers.

Online SQL Editor - Free Online SQL Editor

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